Project Manager - Advanced
Columbia, Maryland, United States of America
Contract
1 week ago
Key skills
AIServiceNowLeadershipBudgeting
About this role
The State of South Carolina is looking for a Project Manager - Advanced (Technology Procurement, Software Distribution, and Contract Process Consultant)
Interview Process: 1 round, virtual
Duration of the Contract: 4 months
Possibility for Extension: Yes
Work Location: Role is fully onsite
Candidate location: Candidate MUST be a SC resident or willing to relocate to SC prior to starting the role at their own expense.
Full job description attached and required and preferred skills are listed below.
Required Skills
- 2+ years of experience managing queues, cases, tickets, workflow tools, intake processes, software fulfillment, procurement, contract, or administrative service operations.
- 2+ years of experience interpreting documented criteria, procedures, policies, and process guidance and apply them consistently.
- 2+ years of experience documenting and maintaining process steps, training materials, knowledge articles, FAQs, status records, and customer guidance.
- 2+ years of experience with procurement, contracts, software distribution, software licensing, service management, compliance, or administrative review workflows.
- 2+ years of experience with Microsoft Office, email/calendar tools, and workflow/ticketing/service management systems.
Preferred Skills
- Experience in higher education, public sector, or university technology/service management operations.
- Experience with ServiceNow or similar ITSM/workflow systems.
- Experience with software licensing, software asset management, supplier management, contract renewals, or procurement support.
- Experience with technology procurement, vendor intake, software purchasing, or cross-functional review processes.
- Familiarity with accessibility, security, privacy, AI, legal, procurement, or State of SC review processes.
- Experience supporting cost models, billing, budgeting, product-line reporting, ROI/trend reporting, or leadership briefings.
- Experience supporting continual service improvement and using customer feedback to improve processes.
- Ability to coordinate stakeholders across business office, service management, supplier, contract, ServiceNow, enterprise application, review, and customer teams.