Experience with Zoho product suite, specifically the CRM, Campaigns, Backstage, and Analytics modules
Experience designing, developing, testing, and implementing customizations in the Zoho product suite using the Data Enriched Language for the Universal Grid Environment (Deluge) scripting language.
Experience designing, developing, testing, and implementing customizations in Zoho utilizing JavaScript.
Experience building files in XML (Extensible Markup Language) based on defined standards.
Knowledge of systems analysis, technical documentation techniques, monitoring tools/techniques, and reporting/analytics techniques
Knowledge of design, development and implementation of tools and techniques for integrating enterprise applications, including web services and other integration architectures.
Evaluate existing Zoho environment and develop an improvement roadmap
Design and develop Zoho CRM applications, Flows, APIs, reports, dashboards, screen layout, and integrations.
Collaborate with project teams to estimate work effort and/or time requirements to complete development of specific requirements.
Develop and execute software testing plans to support migrations and implementation of changes to existing applications and infrastructure systems
Create and maintain documentation as appropriate for code, applications, and processes

CRM Zoho Product Suite

Key skills