Digital Product Manager

CVS Health is focused on building a world of health around every individual by creating a more connected and compassionate health experience. They are seeking a strategic and technically adept Digital Product Manager to lead the modernization of pharmacy platforms, focusing on data strategy, workflow automation, and enhancing omnichannel patient experiences.

Responsibilities:

• Define and deliver product roadmaps that align with modernization goals across data, workflow, and patient experience
• Lead cross-functional teams to translate business needs into scalable technical solutions
• Work with cross functional teams to develop Data Strategy & Business Insights that support analytics, reporting, and decision-making
• Collaborate with engineering and architecture teams to ensure data quality, accessibility, and relevance
• Define metrics and KPIs to measure product performance, business impact, and strategic outcomes
• Identify opportunities to streamline pharmacy operations through data insights, automation, and system integration
• Partner with engineering and operations to reduce manual effort and improve fulfillment speed
• Work with UX and omnichannel teams to enhance colleague and in-store experiences
• Integrate personalization, self-service, and communication tools to improve patient targeting, engagement, and health outcomes
• Own and manage the product backlog; ensure sprint readiness and delivery cadence
• Develop requirements plan working with product manager/owners and assist on features, user stories with clear acceptance criteria
• Support UAT and quality assurance processes to validate features and readiness
• Influence and align stakeholders across business, technology, and operations
• Facilitate prioritization and trade-offs among experience, scope, and time-to-market

Requirements:

• 7+ years of experience working as Technical Lead/Design lead/ Solution lead/Technical Product Manager
• 5+ years of experience in distributed systems, cloud computing, and microservices architectures
• 5+ years of experience working in agile product development
• Bachelor's degree or equivalent experience (HS diploma + 4 years relevant experience)
• The candidate will have a strong work ethic, be a self-starter, and be able to be highly productive in a dynamic, collaborative environment
• Strong business process acumen with experience in supporting business stakeholders
• Business-level communication is a must
• Facilitates dialogues that produce new perspectives and trigger recommendations for substantial innovation/enhancement, and analysis of consequences
• Skilled in negotiation to align stakeholders and communicate a single synthesized perspective to the scrum team