Technical Product Manager, AI Agent Platform

Dayforce is a global human capital management company that is transforming Human Capital Management through Artificial Intelligence. As a Technical Product Manager for the AI Agent Platform, you will lead the product strategy and collaborate with various teams to develop scalable AI-powered solutions for enterprise challenges.

Responsibilities:

• Lead the product strategy and roadmap for AI Agent Platform capabilities that accelerate AI-powered product development across Dayforce
• Partner closely with engineers, designers, architects, and feature product managers to deliver scalable and intuitive platform experiences
• Define and evolve capabilities for LLM-powered agents, MCP tools, agent orchestration, API interoperability, governance, observability, safety, and reliability
• Solve enterprise-scale platform challenges while balancing innovation, security, compliance, performance, and customer trust
• Gather feedback from customers, users, developers, and internal teams to identify platform needs and continuously improve experiences
• Prototype, test, and validate new concepts through lightweight experimentation, workflows, APIs, and AI-assisted development tools
• Present recommendations, demos, and product insights to stakeholders and leadership teams
• Support Dayforce AI Agent interoperability initiatives by enabling platform patterns, APIs, and integrations that facilitate agent-based capabilities
• Drive prioritization decisions based on customer value, technical feasibility, and strategic objectives
• Collaborate across Product, Engineering, Security, Data Science, Legal, and Go-to-Market teams to ensure successful delivery

Requirements:

• Proven product management experience within SaaS or enterprise software environments
• Experience managing platform products, APIs, developer tooling, or AI-related solutions
• Experience working with AI Agents, LLMs, MCP, agent orchestration frameworks, AI evaluation methods, or similar technologies
• Experience with HCM domains and workflows, or experience building AI platforms within enterprise SaaS organizations
• Ability to manage highly technical products while maintaining strong customer and user focus
• Hands-on approach with experience prototyping, testing APIs, leveraging AI-assisted development tools, and writing technical specifications
• Strong collaboration skills across engineering, design, security, legal, data science, and commercial teams
• Ability to translate complex technical concepts into clear customer value and actionable product requirements
• Experience working in Agile product development environments
• Strong communication, prioritization, and stakeholder management skills
• Experience building AI platforms, agent frameworks, SDKs, internal developer platforms, or shared services used by multiple product teams
• Deep understanding of HCM domains such as recruiting, payroll, workforce management, benefits, talent management, or employee experience
• Proven ability to lead engineering and design teams through ambiguity and rapid innovation cycles
• Experience working with APIs, security frameworks, identity and access management, permissions, privacy controls, and enterprise governance models
• Demonstrated success delivering highly scalable platform products in enterprise environments