Customer Service Representative – Remote in Virginia

Percepta is a global consulting and technology company that focuses on enhancing customer experiences. They are seeking a Customer Service Representative to resolve escalated calls and provide exceptional customer service while working remotely in Virginia.

Responsibilities:

• Answer incoming communications from customers
• Conduct research to provide answers for customers to resolve their issues

Requirements:

• 6 months or more of customer services experience
• High school diploma or equivalent
• Computer experience
• High speed internet (>15 mbps)