Technical Project Manager

Innowave Marketing Group is a company that provides luxury and innovative reward solutions in the loyalty and promotional marketing space. They are seeking a highly organized and detail-oriented Technical Project Manager to support the successful delivery of technology projects by coordinating communication, documentation, workflows, and project execution activities.

Responsibilities:

• Support the planning, execution, and delivery of multiple technology projects simultaneously
• Develop and maintain project plans, timelines, task lists, and project documentation
• Track project milestones, deliverables, risks, and dependencies
• Coordinate internal project meetings and maintain action item tracking
• Ensure project stakeholders have visibility into project status and upcoming deliverables
• Partner closely with the VP of Technology on client-facing projects and initiatives
• Participate in client meetings to document requirements, decisions, action items, and follow-up tasks
• Assist in gathering business requirements and clarifying project objectives
• Serve as a communication bridge between clients, business stakeholders, and internal development teams
• Help manage stakeholder expectations through proactive communication and documentation
• Create and maintain comprehensive project documentation, including BRDs, functional specifications, user stories, process maps, workflow diagrams, SOPs, meeting notes, and action item registers
• Translate business discussions into clear and actionable requirements for technical teams
• Maintain organized project repositories and ensure documentation remains current
• Work closely with developers, designers, QA resources, and business stakeholders to facilitate project execution
• Assist with backlog management, sprint planning, and task prioritization activities
• Ensure development teams have the information and documentation needed to complete assigned work
• Coordinate testing activities, user acceptance testing (UAT), and deployment readiness efforts
• Help identify and resolve project blockers through collaboration with project stakeholders
• Assist in developing repeatable project management standards and best practices
• Identify opportunities to improve workflows, communication processes, and project delivery methods
• Support the implementation and administration of project management and documentation tools
• Contribute to continuous improvement initiatives across technology and business operations

Requirements:

• 3+ years of project coordination, project management, business analyst, implementation, or similar experience
• Exceptional organizational and documentation skills
• Strong written and verbal communication abilities
• Experience creating detailed project documentation and workflow diagrams
• Ability to manage multiple projects and priorities simultaneously
• Strong problem-solving and analytical skills
• Familiarity with software development lifecycles (SDLC)
• Experience working with software development teams
• Bachelor's degree in Business, Information Systems, Project Management, or a related field
• Understanding of APIs, integrations, databases, and web-based applications
• Familiarity with Agile, Scrum, or hybrid project management methodologies
• Experience using ClickUp, Jira, Smartsheet, Monday.com, or similar project management platforms
• Experience with Lucidchart, Visio, Miro, or similar workflow and process mapping tools
• PMP, CAPM, Scrum Master, or Business Analyst certifications are a plus