Sales Development Representative

ORO Labs is an agentic procurement orchestration company on a mission to humanize the procurement experience. As a Sales Development Representative, you will be responsible for identifying and qualifying both inbound and outbound sales leads, building relationships with potential customers, and setting the stage for successful sales engagements with North American-based prospects.

Responsibilities:

• Inbound Lead Qualification: Respond promptly to inbound inquiries, conduct initial qualification, and determine potential customer fit based on ORO Labs’ defined criteria
• Outbound Lead Identification: Work on a list of target accounts and identify leads, work to engage them, and determine fit for sales opportunities
• Prospecting: Engage with potential customers through various communication channels, including email, phone calls, and social media
• Relationship Building: Develop and nurture relationships with prospects to understand their needs, challenges, and goals, particularly in procurement and supply chain management
• Sales Pipeline Management: Maintain accurate and up-to-date records of all interactions and lead information in our CRM system (Salesforce)
• Collaboration: Work closely with the sales team to hand off qualified leads and provide necessary context for a smooth transition
• Market Research: Stay informed about industry trends, competitive landscape, and the latest developments in procurement and supply chain SaaS offerings
• Target Achievement: Meet or exceed monthly and quarterly targets for lead qualification and conversion rates

Requirements:

• Bachelor's degree in Business, Marketing, Communications, or a related field
• 3+ years of experience in sales development or a related role, preferably within the SaaS industry
• Enterprise segment exposure, with proven record converting leads to discovery meetings
• Strong communication and interpersonal skills, with the ability to build rapport quickly
• Excellent organizational and time management abilities
• Proficiency with CRM systems (e.g., Salesforce) and sales engagement platforms
• Ability to work independently and as part of a team in a fast-paced, dynamic environment
• Strong problem-solving skills and a proactive approach to addressing challenges
• Proven track record of partnering with enterprise sales team on GTM planning
• Familiarity with procurement and supply chain management solutions
• Experience using sales tools like Salesloft, ZoomInfo, and LinkedIn Sales Navigator or other prospecting software
• Hunger to achieve - demonstrated success in meeting or exceeding business development targets