HR Technology Data Analytics & Reporting Specialist

Overview

This role focuses on creating dashboards and reports that provide real-time visibility into HR Technology operations, streamline and automate reporting processes to reduce manual effort, and develop actionable insights that drive measurable improvements in service delivery.

This is an excellent opportunity for someone to make an immediate impact on HR Technology strategy and operations while working with a collaborative, high-performing team focused on innovation and continuous improvement.

Responsibilities

Data Integration & Aggregation

Consolidate and integrate data across HR Technology platforms, including:

Oracle Fusion HCM
ServiceNow (HRSD)
Azure DevOps (ADO)
Adobe Experience Manager (AEM)

Design and deliver reporting solutions that highlight:

Operational performance (intake trends, incidents, SLAs)
Platform health and system usage metrics
Executive-level summaries for leadership reporting

Develop data visualizations that are clear, compelling, and actionable.

Deliver insights tailored to both executive leadership and operational teams.

ADO & ServiceNow Reporting Expertise

Develop reporting across:

Azure DevOps (Epics, Features, User Stories, Throughput, Velocity)
ServiceNow (Cases, Incidents, Requests, Trend Analysis, Resolution Metrics)

Analyze data to identify:

Trends and patterns
Operational gaps
Opportunities for process improvement

AI-Driven Insights & Automation

Leverage AI tools and techniques to:

Automate data aggregation and reporting processes
Surface predictive insights and trends
Improve data quality and reporting efficiency
Recommend innovative approaches to enhance reporting capabilities and scalability

Stakeholder Engagement

Partner closely with business stakeholders and cross-functional teams to:

Gather and clarify reporting requirements
Translate business questions into analytical frameworks and actionable reports
Present insights and recommendations in a clear, business-friendly manner

Qualifications

Required

5+ years of experience in data analytics, reporting, or business intelligence
Strong experience with HR Technology platforms (Oracle Fusion HCM, ServiceNow, and Azure DevOps preferred)
Advanced data visualization skills (Power BI, Tableau, or similar BI tools)
Experience integrating and aggregating data across multiple enterprise systems
Strong analytical and problem-solving skills with exceptional attention to detail
Ability to communicate complex data insights to both technical and non-technical audiences

Preferred

Experience working with HR Technology or enterprise platforms
Familiarity with AI/ML tools for data analysis, automation, or predictive reporting
Experience creating executive-level dashboards and reporting
Knowledge of Agile metrics and software delivery reporting

HR Technology Data & Reporting Analyst

Key skills

About this role