Project Manager II

CareOregon is a healthcare organization seeking a Project Manager II to lead large scale, complex projects. The role involves managing all stages of the project lifecycle, acting as a liaison between stakeholders, and ensuring accountability while maintaining project documentation.

Responsibilities:

• Develop project plans that outline components, communications, milestones, priorities, needs and resources
• Organize, facilitate, and participate in meetings of stakeholder groups to identify needs and build consensus and collaboration
• Work collaboratively in analyzing business needs to identify potential technical solutions and process impacts to inform business case and project proposals and project plans
• Apply senior level skills in leading stakeholders; act as a resource to project team members
• Monitor and regularly communicate project status to Sponsors, Business Owners and other stakeholders, helping to ensure progress toward completion
• Make formal and informal presentations and reports, providing updates and other relevant information on the status of projects
• Represent the organization regarding project status and alignment with strategic plans; facilitate and work effectively to develop consensus within divergent groups and/or groups with divergent viewpoints
• Identify potential difficulties and/or barriers to project goals and take steps to mitigate or avoid them
• Ensure compliance with all applicable standards, policies, laws, rules and regulations outlined in the project plan
• Employ advanced change management techniques to facilitate the adoption of the project
• Track large scale project costs and identify variances from project plans
• Develop and recommend operational processes and/or process improvements including supporting information systems
• Maintain appropriate records, information, documentation and reports
• At the time of project completion, close files and review records to ensure documentation is appropriate and complete
• Facilitate the evaluation of progress and challenges following implementation, identifying potential system or process improvement opportunities
• Provide subject matter expertise and guidance for implementation, configuration and on-going support of internal systems, technology, and analytics

Requirements:

• Minimum 5 years' related experience, including minimum 4 years managing projects; experience should include: Independent leadership of a variety of medium and large-scale projects, as well as leadership on occasional enterprise-wide, complex projects
• Minimum 2 years' experience leading complex information systems projects
• Expert knowledge of principles, methods, and techniques of project management and effective organizational change management
• Knowledge of multiple project management frameworks, specifically variations of both agile and waterfall development methods
• Ability to apply process improvement and redesign principals and techniques such as Lean, PDSA, or Six Sigma
• Expert ability to develop a formal and detailed project plan aligned with established timeline and budgetary guidelines
• Advanced ability to lead and motivate peers, cross-functional partners and management toward project goal attainment
• Excellent ability to manage multiple activities, matrixed teams, organization communications, and frequently competing priorities to implement change as necessary within time and budget constraints
• Excellent skills in Microsoft Office, collaboration and project planning systems
• Skilled at resource planning and negotiating with resource managers for needed skills and time from team members throughout the project/program lifecycle
• Excellent communication skills, including listening, verbal, written, documentation, meeting facilitation, and presentations
• Ability to maintain a high degree of professionalism in working with internal and external business partners
• Ability to work effectively with diverse individuals and groups
• Ability to learn, focus, understand, and evaluate information and determine appropriate actions
• Ability to accept direction and feedback, as well as tolerate and manage stress
• Ability to see, read, and perform repetitive finger and wrist movement for at least 6 hours/day
• Ability to hear and speak clearly for at least 3-6 hours/day
• Scrum, Agile, and/or Project Management International (PMI) Project Management certification
• 3 or more years' experience in health plan operations
• Experience w/ technical and non-technical teams and projects as a Project Manager
• Experience leading and/or facilitating cross functional teams
• Smartsheets experience
• Change Management experience
• ServiceNow experience
• 40% of Project Management experience with Operations
• Expertise with information systems in the health insurance or related industry preferred
• Understanding of multiple health plan functions and system implications preferred