Staff Product Designer, Core Treatments

Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. They are seeking a Staff Product Designer to own the end-to-end design experience for core treatment categories, working closely with various teams to create clear and human-centered experiences that build trust.

Responsibilities:

• Own the design of core treatment categories from end to end—intake through ongoing care—with a clear point of view on what each experience should feel like
• Lead large, complex initiatives autonomously. Define the problem, set the direction, bring the team along
• Translate clinical complexity into experiences that feel clear, calm, and human—not clinical. These are sensitive categories. The design has to earn trust quickly
• Use AI tools actively in your workflow: faster prototyping, richer research synthesis, generative ideation, interaction exploration. We're not prescriptive about which tools—we care that you're experimenting and finding what works
• Push the standard of what's possible. Not just "this flow works"—but "this experience is something people won't forget”
• Partner with Product, Engineering, Research, and Clinical to navigate hard tradeoffs. Be the person who makes the work better by being in the room
• Contribute to design systems and shared patterns. Your work should raise the floor for the whole team
• Mentor and shape the culture of the design org. Lead by example on craft, process, and how to give feedback

Requirements:

• 8+ years in product design on consumer-facing products, with clear examples of owning complex, high-stakes experiences end to end
• Holistic design thinking—you move fluidly between system-level strategy and pixel-level craft. Neither bores you
• Strong UX instincts in sensitive or high-trust contexts—health, finance, identity. You know how to design for someone who is nervous or uncertain
• AI fluency as a practitioner. You're already using AI tools in your daily process—for prototyping, ideation, or research synthesis—and you have opinions about what's actually useful versus hype
• Exceptional communication. You can walk a room through a hard design decision and make them understand why
• Expert Figma proficiency. Fast, clean, and systematic
• Comfort with ambiguity and a bias toward doing. You don't wait for perfect briefs
• Experience in telehealth, pharma, or healthcare—especially categories with stigma or emotional weight
• Background in 0–1 product building at a startup
• Hands-on experience building or evaluating AI-powered product features—not just using AI as a workflow tool