Senior Business Intelligence Analyst

Cincinnati Children's Hospital Medical Center is dedicated to improving children's health through a holistic team approach. They are seeking a Senior Business Intelligence Analyst to transform clinical and operational data into insights that support patient care and operational efficiency, collaborating with various stakeholders to deliver high-quality reporting solutions.

Responsibilities:

• Collaborate with stakeholders to understand and gather requirements for Epic reporting solutions
• Design, develop, and maintain custom reports within the Epic reporting framework, ensuring the accuracy and reliability of data
• Utilize Epic's reporting tools to create and enhance reports based on end-user needs
• Work with Epic analysts and end users to troubleshoot and resolve reporting functionality or data integrity issues
• Collaborate with the Data and Analytics team to integrate Epic reporting solutions with other systems and data sources
• Provide training and support to end users on utilizing and interpreting Epic reports
• Participate in the planning and execution of system upgrades and enhancements related to Epic reporting
• Document technical specifications, data mappings, and report configurations in our enterprise data catalog
• Ensure compliance with regulatory requirements and organizational policies in developing and maintaining Epic reports
• Gather, prepare and analyze user requirements to create complex reports and moderately complex to advanced dashboards, utilizing enterprise data systems (such as Epic Slicer Dicer, Caboodle & Clarity, SAP/Crystal, Business Objects, etc.)
• Participate in code reviews, including reviewing code of others
• Perform change management when reporting system modifications are needed
• Follow and assist in the development of build, configuration and release management processes and meet user and technical documentation standards as set by CCHMC
• Utilize and contribute to the CCHMC information glossary to refer to governed definitions when analyzing and creating reports
• Develop end-user education strategies and develop or oversee the development of end-user materials for end user training, adoption and education
• Provide detailed ad hoc analysis for hospital departments and divisions
• Develop mastery of specific hospital data domains and provide consultation to customers and other technical staff
• Mentor junior members of the team related to specific technical skills as well as troubleshooting skills, departmental processes and general professionalism
• Continually develop professional skills and assist with the development of others
• Maintain Epic certifications where appropriate, including obtaining additional certifications in other modules
• Expand oral and written communication skills, particularly related to translating customer requirements into BI solutions
• Plan and execute testing plans
• Timely completion of assigned tasks
• Accurate & timely communication of status
• Effectively balance multiple concurrent project assignments
• Develop task priorities and timelines
• Identify recurrent technical support issues and develop solutions
• Serve as project manager for complex projects
• Perform other duties as assigned
• Analyze Business Intelligence requests to align with existing tools and processes, as well as develop new processes and investigate new tools where appropriate
• Use troubleshooting skills to effectively support Business Intelligence solutions and assist others in solving escalated issues
• Develop support plans for new solutions
• Escalate unresolved issues with urgency
• Seek the appropriate resources needed for activities with multiple tasks
• Coordinate and facilitate communication between internal and external parties on assigned tasks and related issues
• Be personally accountable for commitments to projects

Requirements:

• Bachelor's degree in a related field
• 5+ years of work experience in a related job discipline
• Previous clinical experience in a healthcare or hospital setting is a plus
• Certification in Epic's Cogito Administration or relevant Epic certifications
• Proven experience in report development within the Epic reporting environment, including familiarity with Clarity or Caboodle
• Knowledge of healthcare industry standards and regulations, including HIPAA, and the ability to ensure compliance with report development
• Experience with data visualization tools such as Power BI
• Familiarity with Epic modules and their underlying data structures is highly desirable