Salesforce Business Systems Analyst
Remote
Contract
3 hours ago
$60 USD
Key skills
SalesforceAgileScrumStakeholder ManagementCommunicationSales
About this role
Job Overview
We are seeking a highly skilled Salesforce Business Systems Analyst (BSA) with extensive experience in Salesforce CPQ and Quoting processes. The ideal candidate will work closely with business stakeholders, sales operations teams, and technical teams to drive enhancements and optimization of Salesforce-based Quote-to-Cash processes.
Key Responsibilities
- Gather, analyze, and document business requirements related to Salesforce Sales Cloud and CPQ.
- Act as the liaison between business users and Salesforce development teams.
- Lead requirements workshops, stakeholder meetings, and solution discussions.
- Analyze and improve quoting, pricing, discounting, approval workflows, and sales processes.
- Create functional specifications, process flows, user stories, and acceptance criteria.
- Collaborate with Salesforce Administrators, Developers, and Architects to deliver scalable solutions.
- Support User Acceptance Testing (UAT), defect triage, and production deployments.
- Identify process improvement opportunities and recommend best practices.
- Ensure successful implementation of Salesforce CPQ enhancements and integrations.
Required Qualifications
- 10+ years of experience as a Business Systems Analyst or Salesforce Business Analyst.
- 8+ years of hands-on experience with Salesforce CPQ.
- Strong experience with Quoting, Pricing, Product Configuration, and Quote-to-Cash (QTC) processes.
- Deep understanding of Salesforce Sales Cloud.
- Experience gathering requirements and translating them into functional solutions.
- Strong knowledge of Agile/Scrum methodologies.
- Experience creating user stories, business process flows, and functional documentation.
- Excellent communication and stakeholder management skills.