Agentic AI Engineer (Dynatrace Integration & AI Observability)

Job Title: Agentic AI Engineer (Dynatrace Integration & AI Observability)
Location: Burlington/Boston, MA OR Princeton, NJ (Onsite)
No C2C Only W2

Job Summary:

Infosys is seeking an experienced Agentic AI Engineer with strong expertise in Agentic AI frameworks, Dynatrace Intelligence Platform, AI Observability, and Retrieval-Augmented Generation (RAG). The ideal candidate will design and implement intelligent autonomous agents, orchestrate AI-driven workflows, and integrate advanced AI capabilities with Dynatrace for real-time monitoring, observability, and operational automation. This role requires close collaboration with SRE, Operations, and Development teams to build secure, scalable, and self-healing AI-powered solutions.

Key Responsibilities:

Design and implement intelligent agent-based workflows using LangChain, LangGraph, and related Agentic AI frameworks. Develop autonomous AI agents to automate operational processes, runbooks, incident response, and self-healing systems. Integrate AI agents with the Dynatrace Intelligence Platform, leveraging Grail Data Lake and Smarts cape Dependency Mapping for contextual intelligence. Architect, develop, and optimize advanced Retrieval-Augmented Generation (RAG) pipelines. Build and manage multi-agent collaboration frameworks for complex operational use cases.Utilize Dynatrace AI Observability to monitor agent interactions, execution traces, prompt performance, and operational costs.Implement governance controls, approval workflows, fallback mechanisms, and human-in-the-loop safeguards. Establish secure, compliant, and auditable AI operational frameworks. Collaborate with Site Reliability Engineers (SREs), Developers, and Operations teams to identify operational challenges and implement AI-driven solutions. Continuously improve AI agent performance, reliability, scalability, and observability.
Support deployment, monitoring, troubleshooting, and optimization of production AI systems.

Required Skills:

• Strong experience with Agentic AI Frameworks (LangChain, LangGraph).
• Experience designing and implementing AI Agents and autonomous workflows.
• Hands-on expertise with Dynatrace Platform Integration.
• Experience with Dynatrace Grail Data Lake.
• Knowledge of Dynatrace Smartscape Dependency Mapping.
• Strong experience building Retrieval-Augmented Generation (RAG) solutions.
• Experience implementing Multi-Agent Architectures.
• Knowledge of AI Observability, tracing, monitoring, and prompt auditing.
• Experience implementing governance, compliance, and security controls for AI systems.
• Understanding of distributed systems, automation, and operational intelligence.
• Experience working with DevOps, SRE, or Operations teams.
• Strong problem-solving and troubleshooting abilities.

Best Regards:

Lucy Rose
Phone:
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