Product Manager

Sapio Sciences is on a mission to accelerate scientific discovery and high-throughput clinical and diagnostic services through a unified lab informatics platform. The Senior Product Manager will be responsible for owning the outward-facing product narrative, leading product demonstrations, and engaging with customers to ensure that the product aligns with market needs and company strategy.

Responsibilities:

• Own the outward-facing product narrative, developing positioning, messaging frameworks, and demo strategies that clearly articulate the value of Sapio’s platform across ELN, LIMS, and CMC workflows
• Lead and deliver high-impact product demonstrations to prospective customers, partners, and at industry events, tailoring content to the audience — from bench scientists to C-suite executives
• Act as a strategic bridge between product management, sales, and marketing, ensuring go-to-market activity is grounded in product reality and customer insight
• Have deep domain expertise across CMC, Bioanalysis, Bioprocessing, GMP Manufacturing, and QCLIMS with a strong understanding of biologics and the broader life sciences landscape, to credibly engage with scientific and regulatory stakeholders
• Partner closely with the Head of Product and executive leadership team to align external messaging with product direction and company strategy
• Represent the voice of the customer internally, synthesising feedback from demos, customer conversations, and market signals into actionable product and positioning insights
• Collaborate with sales on RFP responses, proof-of-concept engagements, and strategic account support where product expertise and demonstration capability are required
• Build and maintain a library of demo environments, use-case scenarios, and customer-facing collateral that accurately reflect the platform’s capabilities
• Support product marketing efforts, including content development, conference presentations, webinars, and customer advisory board preparation
• Engage regularly with the executive leadership team and CEO, providing clear, confident, and commercially aware perspectives on market positioning and customer feedback

Requirements:

• Proven experience in a product management or product marketing role within a life sciences software company, with a clear external and customer-facing orientation
• Deep knowledge of ELN and LIMS products, you must be able to speak credibly about these platforms with scientists, lab managers, and IT stakeholders
• Solid understanding of CMC, Bioanalysis, Bioprocessing, GMP Manufacturing, and QCLIMS processes, with experience in or exposure to biologics and the biotech/pharma development pipeline strongly preferred
• A strong product marketing mindset, you understand how to translate complex functionality into compelling value propositions and customer stories
• Demonstrated experience managing and influencing senior stakeholders, including executive leaders. You are comfortable in the room with a CEO and bring presence, preparation, and commercial acumen
• Track record of delivering high-quality product demonstrations that move deals forward and build customer confidence
• Experience operating across scale-up and/or corporate environments — you can navigate both the pace of a growing company and the complexity of large enterprise accounts
• Excellent communication and presentation skills, written, verbal, and visual. You can simplify the complex and make it land
• Strong commercial awareness and ability to align product activity to business outcomes
• Customer-first mindset, you are naturally curious about how scientists and laboratory professionals work and are motivated by solving their real problems
• Confident and credible communicator at all levels, from bench scientists to C-suite; equally effective in one-to-one conversations and large group settings
• Able to manage competing priorities across product, sales, and marketing workstreams without losing quality or focus
• Self-starter who thrives in environments with autonomy, you set your own pace and hold yourself to a high standard
• Collaborative and inclusive in how you work with colleagues across geographies and functions
• Adaptable and comfortable with ambiguity, you can operate effectively as the strategy evolves
• High integrity and accountability; you follow through on commitments and are transparent about progress and challenges
• Strong attention to detail in customer-facing materials and communications
• Advanced degree (Master's or PhD) in a relevant scientific domain
• Background in biologics, CDMOs, or pharmaceutical development organisations, with hands-on familiarity with how CMC data is generated, managed, and reviewed
• Experience in a dual product management/product marketing function, or close collaboration between the two
• Familiarity with the regulatory and quality context in which ELN and LIMS platforms operate (e.g. 21 CFR Part 11, GxP environments)
• Prior experience in a scale-up or Series B/C-stage software business, where you have built processes and collateral from the ground up
• Exposure to scientific data management platforms, informatics, or adjacent software categories
• Experience presenting at industry conferences, user groups, or customer advisory boards