Technical Project Manager

Milestone Technologies, Inc. is seeking an experienced Senior Project Manager with a background in biotech, pharma, or life sciences. The role involves leading the business lifecycle for SAP S4/HANA implementation, collaborating with various stakeholders to ensure alignment with business goals and timelines.

Responsibilities:

• Lead and manage the business lifecycle for the SAP S4/HANA implementation, ensuring alignment with business goals and timelines
• Collaborate closely with client stakeholders across business, technology, and vendor teams to drive program milestones and deliverables
• Serve as a primary liaison between business (test script readiness, validation activities, business readiness), technology (IQ, OQ, technical change control), and vendor implementation teams to ensure seamless coordination
• Develop, manage, and monitor the detailed program plan, breaking down micro-goals and dependencies using tools such as Smartsheet, MS Project, and Jira
• Identify risks, issues, and dependencies across workstreams, proactively connect the dots, and escalate as needed to mitigate program impact
• Act as a trusted deputy to the Director, stepping in to support or lead key activities during their absence or high workload periods
• Drive continuous improvement and bring fresh, innovative ideas to optimize program execution and stakeholder collaboration
• Facilitate cross-functional communication and reporting to keep all stakeholders informed and aligned with program progress
• Support business readiness activities including testing assurance and validation compliance

Requirements:

• Candidates MUST come from a biotech/pharma/life sciences background
• SAP and S4/Hana experience is required
• STRONG Smartsheet experience
• Proven experience (typically 12+ years) as a Program Manager in large-scale SAP/ERP implementations (preferred SAP S4/HANA)
• Strong knowledge of SAP supply chain processes
• Demonstrable expertise in program lifecycle management including scoping, planning, execution, monitoring, and go-live coordination
• Experience working directly with clients, internal business and technology stakeholders, and vendor implementation partners
• Strong proficiency with program and project management tools including Smartsheet, MS Project, and Jira
• Excellent capability to see the big picture and connect detailed activities across multiple workstreams in complex, matrixed environments
• Ability to lead and influence cross-functional teams and adapt to changing priorities
• Exceptional communication, collaboration, and stakeholder management skills
• Ability to travel as required to support program needs (minimum travel expected)
• Prior experience stepping into senior leadership roles or acting as an escalation point is a plus
• User Acceptance Testing and Confirmation
• Experience in Agile/Scrum environments
• Expertise in change management
• Customer-facing experience
• Sharp learning ability, problem-solving and analytical thinking skills
• Aptitude to adjust to change
• SAP experience required (S4/Hana a plus)
• PMP Certification or equivalent