Torentify is a subsidiary of Globe Life, a leading provider of supplemental insurance products in North America. They are seeking motivated and customer-focused professionals for their remote Sales and Customer Service team, where the role involves customer relationship management, benefits education, and sales support with opportunities for leadership advancement.
Responsibilities:
- Meet virtually with clients to discuss available products and services
- Build strong customer relationships through exceptional service and communication
- Educate clients about benefits and coverage options
- Assist customers throughout the enrollment and decision-making process
- Maintain accurate client records and follow-up activities
- Work collaboratively with team members and leadership
- Participate in training, coaching, and professional development programs
- Support organizational growth through excellent customer experiences
- Develop leadership skills with opportunities for advancement
Requirements:
- Strong customer service and interpersonal skills
- Excellent verbal and written communication abilities
- Self-motivated with a positive attitude
- Ability to work independently in a remote environment
- Strong organizational and time-management skills
- Professional and ethical work approach
- Reliable internet connection and ability to use virtual meeting platforms
- Previous customer service, sales, or client support experience
- Experience working remotely
- Leadership, coaching, or mentoring experience
- Insurance or financial services experience is a plus