Cloud and Things is a company focused on transforming the public sector’s IT environment, helping to solve complex IT challenges for the government. They are seeking a Level 2 Business Analyst to serve as a liaison between business units, translating business needs into actionable requirements and supporting various project management activities.
Responsibilities:
- Translate business needs into requirements for a technical audience, including user stories, use cases, acceptance criteria, feature overviews, and detailed functional and technical designs
- Work within a cross-functional team to ensure solutions meet business, customer, and stakeholder needs
- Collaborate with stakeholders during product visioning, concept development, backlog prioritization, and business objective definition
- Conduct gap analysis, identify process improvement opportunities, and develop business process models, workflows, and supporting documentation
- Support project management activities including planning, testing, implementation coordination, requirements validation, and design confirmation
- Analyze data to support decision-making, strategic planning, and product feature clarification
- Participate in client and stakeholder interactions to collect business requirements and help drive product adoption
- Serve as a point of contact for product feature clarification and provide internal consulting support to business and technical teams
- Facilitate JAD sessions, one-on-one stakeholder meetings, and requirements discussions with subject matter experts and users
- Define test scenarios and conditions, create test plans, and facilitate testing according to plan in support of UAT
Requirements:
- 5+ years of experience as a Business Analyst on legacy replacement systems and workflow development projects
- Experience eliciting, analyzing, documenting, and validating business and technical requirements from stakeholders
- Ability to translate business needs into user stories, use cases, acceptance criteria, feature overviews, and functional and technical documentation
- Ability to work closely with multiple subject matter experts and create clear, concise documentation
- Strong customer-centric mindset with a passion for understanding and addressing customer needs
- Innovative, proactive approach to problem-solving with strong attention to detail and a focus on quality and excellence
- Ability to multi-task and work effectively in a fast-paced environment while managing multiple projects and tasks of varying complexity
- Ability to facilitate JAD sessions and one-on-one meetings with users and stakeholders
- Ability to define test scenarios and conditions, create test plans, and facilitate testing according to plan in support of UAT
- Bachelor's degree in Business Administration, Information Systems, Computer Science, or equivalent work experience combined with education
- Experience working in pension administration environments
- Experience with Salesforce configuration
- Scrum experience
- Product Owner experience
- Relevant business analysis, Agile, Scrum, Salesforce, or Product Owner certifications are preferred