Business Process Analyst Senior

General Dynamics Information Technology (GDIT) is a global technology and professional services company that delivers consulting, technology, and mission services to major agencies across the U.S. government. The Business Process Analyst Senior will be responsible for coordinating the design, development, and delivery of enterprise process automation and business reporting solutions, ensuring alignment between business units and corporate objectives.

Responsibilities:

• Contributes to project success by influencing individuals on and outside of your team
• Collects information by engaging in dialogue with staff, reviewing databases, and interpreting reports
• Produces reporting on an as-needed basis (daily, weekly, monthly)
• Determines business metrics to meet ongoing organizational or client informational needs
• Provides data analytics and key insights
• Collects detailed project requirements; anticipate technical needs; collaborate with developers to create future state automated workflows
• Highlights and defines Key Performance Indicators (KPIs) to measure performance across different sections

Requirements:

• 3 + years of related experience
• US Citizenship Required
• Technical Training, Certification(s) or Degree
• Experience with dashboards and reporting in Microsoft Power BI and Tableau
• Experience with Microsoft Power Platform and Microsoft Office
• Experience creating detailed, keystroke-level documentation for end users
• Experience with Agile methodology and practices
• Initiative to develop, run, and present project reports
• Ability to effectively manage multiple competing priorities at any given time
• Good team player, able to manage multiple assignments, and adapt to changing client needs
• Outstanding communication skills with the ability to present to business leaders
• Demonstrated experience consulting with internal and external customers to understand business needs and make recommendations
• Strong analytical and problem-solving skills with the ability to collect, organize, analyze, and disseminate insights with attention to detail and accuracy
• Able to work independently and as part of a team
• Must possess or be able to obtain a Secret clearance