Business Development Representative

Ideal Systems is a company that designs and builds mobile applications on leading Customer Experience platforms. They are seeking a Business Development Representative to drive pipeline growth in the US market through outbound prospecting and collaboration with the sales team.

Responsibilities:

• Drive net-new pipeline by cold prospecting into target accounts, identifying the right contacts and starting conversations from scratch
• Reach cold prospects across phone, email, and LinkedIn, using intent signals and account research to keep outreach personalized and relevant
• Own the first touch on inbound leads, responding quickly and moving qualified interest into the next conversation
• Engage with NiCE, Amazon Connect, and Genesys channel partners to source and influence opportunities
• Maintain HubSpot with precision, ensuring data accuracy and expanding contact lists with key personas and decision-makers
• Use LinkedIn and other channels to build presence with target buyers, stay top-of-mind, and open conversations through credible engagement
• Use outbound performance data to refine what's working, drop what isn't, and consistently improve conversion rates
• Represent Ideal Systems at industry events and trade shows, including working booths as needed
• Meet or exceed quarterly targets for qualified opportunities

Requirements:

• 2+ years of experience in B2B technology sales as a BDR, SDR, or comparable prospecting role
• Self-starter with a strong drive to meet and exceed targets
• Demonstrated success generating pipeline through cold outreach
• Experience with intent data platforms and account-based prospecting motions
• Strong written and verbal communication, with the ability to adjust tone and style depending on the audience
• Naturally curious and skilled at identifying prospect needs, then steering the conversation toward where Ideal Systems can help
• Comfortable using CRM tools, sales engagement platforms, and prospecting tools
• Skilled at managing multiple priorities across a high-volume activity model while maintaining attention to detail
• Proven ability to work effectively in a fully remote role
• Experience in CCaaS a plus
• Familiarity with the NiCE, Amazon Connect, or Genesys partner ecosystems
• College degree preferred