Assistant Market Manager - Los Angeles, CA

The Home Depot is a leading home improvement retailer, and they are seeking an Assistant Market Manager. The AMM is responsible for managing Measure Technicians, ensuring adherence to company standards, and driving performance metrics while providing excellent customer service.

Responsibilities:

• Oversee Technicians through training/retraining, provider visits/THD location walks, field observations, and daily business operations
• Support the Technicians and address any customer concerns and related technical issues
• Responsible for hiring, training, development, and performance management for their assigned Technicians
• Manage measure capacity, ensure specialist efficiency, and facilitate sales conversion growth. Utilize reporting to propel the business forward and drive results
• In partnership with location and field leaders, the AMMs are responsible for supporting store services programs by driving leads and measures

Requirements:

• Must be 18 years of age or older
• Must be legally permitted to work in the United States
• The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED
• 3 years of work experience
• No previous leadership experience
• Manages Ambiguity
• Balances Stakeholders
• Communicates Effectively
• Customer Focus
• Develops Talent
• Drives Results
• Customer Focus - Skilled at consistently providing outstanding service and following through on responsibilities to customers
• Drives Results – Demonstrate ability to set priorities, plan/coordinate work activities, and manage resources so that work objectives are accomplished despite a large workload, competing demands in a fast-paced environment
• Communicates Effectively - Demonstrated ability to effectively communicate with remote associates, customers, and business partners
• Develops Talent - Places a high priority on developing others. Develops others through coaching, feedback, exposure, and stretch assignments. Aligns employee career development goals with organizational objectives
• Balancing Stakeholders - Understands internal and external stakeholder requirements, expectations, and needs. Balances the interests of multiple stakeholders
• Manages Ambiguity - Deals comfortably with change, decides and acts without the total picture. Is calm and productive, even when things are up in the air. Deals constructively with problems that do not have clear solutions or outcomes