Lead Business Analyst, Life & Annuities Platforms

EXL is seeking a Lead Business Analyst for their Life & Annuities Platforms. This role involves leading requirements discovery, analysis, and documentation for client implementations on the LifePRO platform, while collaborating with various teams to ensure successful outcomes.

Responsibilities:

• Lead requirements elicitation sessions with clients and internal stakeholders to capture business needs, workflows, rules, and functional requirements
• Create clear business requirements, functional specifications, process flows, and supporting documentation for solution delivery
• Partner with business, product, development, and QA teams to translate requirements into effective solution designs and implementation plans
• Facilitate workshops, discovery sessions, and solution discussions to align stakeholders and drive decision-making
• Support test planning, test case development, and validation activities to ensure requirements are implemented accurately
• Analyze requirement changes, assess impacts to scope, risk, and effort, and communicate recommendations to stakeholders
• Identify and help resolve business and system issues by partnering with development, QA, and support teams during delivery and post-implementation
• Serve as a subject matter resource for new business and underwriting processes within LifePRO implementations
• Mentor junior analysts, support best practices, and contribute to continuous improvement across the business analysis function

Requirements:

• Bachelor's degree in business, finance, information systems, mathematics, or a related field, or equivalent professional experience
• 5+ years of experience in business analysis, including writing business requirements and functional specifications
• Experience working on medium to large-scale technology or business transformation projects
• Strong understanding of requirements management, testing support, stakeholder communication, and solution delivery
• Experience in the life insurance and annuity domain, including new business and underwriting processes
• Hands-on experience with LifePRO or similar policy administration platforms
• Experience facilitating client workshops, process mapping sessions, and cross-functional solution discussions
• Working knowledge of SQL, data analysis, and technical documentation
• Experience with Agile delivery methodologies and supporting distributed or offshore teams
• Strong communication, presentation, and stakeholder management skills, including the ability to influence senior leaders
• Experience mentoring junior team members and driving process improvement initiatives
• Working knowledge of actuarial concepts and insurance product structures is a plus