Business Intelligence Product Manager

Bright Horizons is a leading education and care company that helps employees thrive at work and at home by partnering with employers to offer high-quality child care, elder care, and educational support. The BI Product Manager is responsible for gathering and prioritizing product requirements related to safeguarding care recipients and employees, coordinating with various teams to define product requirements, and managing the safeguarding lifecycle from discovery to implementation.

Responsibilities:

• Gather and prioritize product requirements related to safeguarding Bright Horizons care recipients and employees. Translate safeguarding requirements into functional specifications (user stories)
• Coordinate closely with Engineering, Product, BI and Business partners to define and refine product requirements before implementation
• Define and prioritize a safeguarding product backlog
• Manage safeguarding lifecycle from discovery, identification, requirements, implementation, release, adoption and iteration
• Communicate effectively with all partners and stakeholders to ensure business safeguarding goals are met
• Act as the primary driver of safeguarding data including tech debt, new feature impacts, business process changes to improve collection and how data can be leveraged to inform whether safeguarding initiatives are successful
• Work with partners and BI team members to implement data into consumable narratives and metrics with clear and defined definitions across LOBs. Complete analysis on safeguarding data using analytical expertise, statistical methods and A.I

Requirements:

• Bachelor's Degree
• 3 years of experience working in a Product or Data or Safeguarding role or 3 years of experience working within a software delivery organization in a Safeguarding, Engineering, Support, Business/Systems Analyst or Data Analyst role
• Comfortable travelling 20% of the year
• At this time, Bright Horizons will not sponsor an applicant for employment authorization/visa for this position
• Candidate should be prepared to learn SQL/Snowflake
• Knowledge of advanced statistical technique
• Experience working with large datasets, data wrangling and complex dimensional data models
• Experience in data modeling and data wrangling, and experience with data science, machine learning, A.I. tools
• Comfortable working with ADO and notion for tracking tasks and projects
• Comfortable interfacing with stakeholders at all levels, including technical and executive partners
• Strong analytical and problem-solving skills, ability to use data to spot and address risks and opportunities
• Exceptional decision-making, prioritization, and time management skills
• Strong written and verbal communication skills
• Ability to build and maintain business relationships across all organizational levels, i.e. peers, vendors, clients
• Adaptability to work in a fast-paced and constantly changing environment