Jira Administrator

Role: Jira Administrator
Location: Austin (Texas)

Duration: Contract

Mandatory Skills: Automation, Scripting & Agentic AI

Key Responsibilities

• Jira Platform Administration
  o Manage and evolve Jira Cloud configurations (projects, workflows, schemes, permissions, automation rules)
  o Ensure platform scalability, governance, and alignment with enterprise operating models
  Workflow Design & Automation
  o Design and implement end-to-end workflows aligned to intake, triage, delivery, and reporting
  o Build advanced automations to reduce manual intervention and improve cycle time
  Scripting & Integration
  o Develop and maintain scripts using tools such as:
  ScriptRunner (Groovy)
  REST APIs (Jira, GitHub, ServiceNow, etc.)
  o Enable integrations across toolchain (Jira GitHub, Jama, CRM, internal systems)
  Agentic AI Enablement
  o Design and implement AI-assisted workflows and decision agents, including:
  Intelligent triage assignment
  Automated work classification and routing
  Context-aware recommendations (priority, ownership, dependency mapping)
  o Partner with AI teams to operationalize agent-based automation within Jira workflows
  
  Required Qualifications
  10+ years of experience as a Jira Administrator (Cloud preferred)
  Deep expertise in:
  o Workflow configuration, schemes, and permissions
  o Jira Automation / Automation for Jira
  Strong scripting experience:
  o Groovy (ScriptRunner), Python, or similar
  o REST API integrations
  Experience with toolchain integrations (e.g., GitHub, CI/CD systems)
  Proven ability to manage multi-team / multi-org Jira environments
  
  Preferred Qualifications
  Experience implementing AI-driven workflow automation
  Familiarity with:
  o Agentic AI concepts (autonomous agents, orchestration frameworks, LLM integration)
  o Prompt engineering or AI workflow design
  Exposure to:
  o Large-scale software delivery environments (Agile / SAFe)
  o Enterprise data models and taxonomy design