AI Agent Developer

Vertech is a company focused on innovative technology solutions, and they are seeking an AI Agent Developer to enhance efficiency across various teams. The role involves building and optimizing AI agents and automation workflows, collaborating with stakeholders to address business needs, and continuously improving AI performance and reliability.

Responsibilities:

• Build AI agents, copilots, and workflow automations for business-specific use cases
• Design, test, and optimize prompts, tools, memory strategies, and agent workflows
• Partner with stakeholders across HR, Accounting, IT, PMO, Sales, and Engineering to gather requirements and translate them into technical specifications
• Curate and update the knowledge base (“knowledge scaffolding”) that AI agents use to ensure responses remain accurate and compliant with company policy
• Refine input queries and prompts to optimize model behavior for specific business use cases
• Troubleshoot technical issues, diagnose and resolve bugs in AI models, and resolve integration issues with existing SaaS platforms
• Monitor agent performance and identify patterns in failure modes (e.g., unexpected tone shifts, drops in resolution quality)
• Develop testing and evaluation processes to measure agent reliability, response quality, and business impact
• Integrate AI systems with APIs, SaaS platforms, databases, and internal business systems
• Lead workshops and create documentation to help non-technical staff adopt new AI features effectively
• Collaborate with vendors on solution design and technical requirements for contracted work
• Other duties as assigned