Mission Critical Group (MCG) is an end-to-end power solutions and services provider that accelerates time-to-power and delivers scalable, resilient infrastructure for mission critical environments. We’re seeking a Product Manager to drive strategy, standardization, and growth for our portfolio of Low Voltage switchgear and power distribution solutions, focusing on product lifecycle management and customer engagement.
Responsibilities:
- Define product vision, roadmap, and strategy for UL891 and UL1558 switchgear platforms, power distribution systems, and associated control architectures
- Own the complete product lifecycle—from concept through commercialization, sustaining engineering, and retirement
- Conduct market analysis to identify growth opportunities across data centers, AI infrastructure, utilities, industrial, and other critical power markets
- Translate market trends and customer requirements into product strategies and roadmaps
- Develop business cases supporting new product introductions and portfolio investments
- Ensure alignment between product strategy, manufacturing capability, and financial objectives
- Define standardized product offerings, configurations, and architectures to improve scalability and reduce engineering complexity
- Develop Product Requirement Documents (PRDs) and technical specifications based on customer and market needs
- Establish product standards governing ratings, configurations, accessories, and performance requirements
- Drive modularization and standardization strategies balancing flexibility with manufacturability
- Collaborate with Engineering to convert engineered-to-order solutions into repeatable product platforms
- Support design decisions considering manufacturability, cost optimization, reliability, and lead time reduction
- Serve as the Voice of Customer (VOC) within the organization, translating customer feedback into actionable product improvements
- Engage directly with customers, consulting engineers, EPCs, hyperscalers, and channel partners to understand emerging requirements
- Develop strong understanding of customer pain points in AI and data center power infrastructure
- Validate new concepts and product features with customers and market stakeholders
- Support strategic customer engagements and major opportunities requiring technical product expertise
- Maintain deep expertise in UL891, UL1558, NEC, UL, ANSI, IEEE, and related standards governing LV switchgear
- Develop and maintain intimate knowledge of OEM breaker technologies and switchgear ecosystems, including but not limited to: Schneider Electric, Eaton, ABB, LS ELECTRIC, Other major circuit breaker and switchgear suppliers
- Understand strengths, limitations, competitive positioning, and application suitability of various OEM technologies
- Track evolving market trends impacting AI infrastructure, power density, electrification, and data center architectures
- Partner with Engineering to define specifications and prioritize development initiatives
- Work closely with Manufacturing and Operations to ensure products are scalable and production-ready
- Collaborate with Sales and Marketing to develop positioning, messaging, and go-to-market strategies
- Coordinate with Finance to support pricing strategies and business case development
- Support supply chain and sourcing decisions influencing product competitiveness
- Monitor industry developments impacting switchgear, AI infrastructure, and critical power markets
- Identify opportunities to improve product management processes, portfolio governance, and standardization practices
- Contribute to development of templates, best practices, and product frameworks across the organization
- Drive continuous improvement through post-launch analysis and customer feedback
Requirements:
- 7+ years of experience in product management, engineering, technical sales, or related roles within switchgear, electrical distribution, or critical power infrastructure
- Strong technical knowledge of UL891 switchboards and UL1558 metal-enclosed low-voltage power circuit breaker switchgear
- Deep understanding of low voltage distribution systems and breaker technologies
- Experience defining standardized products and product requirements within technical environments
- Demonstrated experience translating customer requirements into product specifications and roadmaps
- Familiarity with OEM breaker ecosystems and competitive positioning across major suppliers
- Strong understanding of critical infrastructure markets, particularly data centers and AI-driven applications
- Excellent communication skills with ability to bridge technical and commercial stakeholders
- Willingness to travel (25–35%) for customer visits, manufacturing sites, and industry engagement
- Experience with hyperscale or colocation data center infrastructure
- Engineering degree in Electrical Engineering or related discipline
- Experience launching and scaling technical products within power distribution markets
- Familiarity with MV switchgear, modular power systems, or integrated power solutions
- Experience supporting standardization initiatives within manufacturing environments
- Knowledge of pricing strategies, portfolio management, and product economics