Customer Service Enrollment Advisor

AO Globe Life is growing and seeking motivated professionals to join their mission-driven remote team. This role involves conducting virtual consultations with clients and helping them understand their coverage options while providing a client-first service experience.

Responsibilities:

• Conduct scheduled virtual consultations with clients via Zoom
• Help individuals and families understand available coverage options
• Guide clients through the onboarding and enrollment process
• Maintain accurate digital records and provide a client-first service experience
• Collaborate with mentors and team members during training and development sessions
• Build long-term client relationships through consistent communication and support

Requirements:

• Excellent communication and interpersonal skills
• Highly organized, self-motivated, and comfortable working independently
• Confident using video conferencing and digital tools
• Genuine passion for helping others and contributing to a service-focused mission
• Applicants must be legally authorized to work in the United States
• Have a reliable internet connection
• Have a Windows-based laptop or PC with webcam access
• Customer service or consultative experience is helpful but not required