Director, Business Intelligence & Performance Stra

Location: Phoenix, AZ Salary: $125,000.00 USD Annually - $150,000.00 USD Annually Description:
Job Title: Director, Business Intelligence and Performance Strategy

Location: Phoenix, Arizona (6201 N 29th Avenue / 6201 N 24th Parkway)

Work Type: Hybrid (In-office Monday, Wednesday, Friday; Remote Tuesday, Thursday)

Compensation: Base salary $125,000-$150,000 plus 10% annual bonus

Contact: Email resume to David Kellogg -

Job Summary:
The Director of Business Intelligence and Performance Strategy is part of the Strategic Planning organization and serves as a strategic partner to executive leadership. This role is responsible for transforming hotel-level and enterprise-wide performance data into actionable insights that drive company strategy, brand performance, portfolio decisions, and investment prioritization. The role combines hands-on analytics, executive storytelling, and cross-functional leadership with a strong focus on performance measurement, forecasting, and execution of strategic initiatives.

Key Responsibilities:

Strategy-Led Business Intelligence

• Deliver strategic insights to executive leadership based on hotel and system performance trends
• Translate complex data into clear, actionable narratives that guide brand positioning and growth strategy
• Develop and manage executive dashboards, scorecards, and reporting frameworks
• Utilize analytics tools, AI technologies, and industry benchmarks to identify trends and inform planning
• Proactively communicate insights to align leadership teams

Strategic Initiatives Management

• Lead and support enterprise-level strategic initiatives such as development retention strategies and reporting enhancements
• Create and manage project plans, timelines, and deliverables
• Coordinate cross-functional stakeholders and track progress against goals

Enterprise Performance and Business Analysis

• Analyze large datasets and convert findings into strategic recommendations
• Evaluate key performance drivers including RevPAR, ADR, occupancy, revenue mix, and brand performance
• Perform scenario modeling, financial analysis, and test versus control evaluations
• Support investment decisions including development incentives and underwriting analysis
• Prepare materials for executive leadership, board-level presentations, and member communications
• Ensure consistent definitions, benchmarks, and methodologies across performance metrics

Cross-Functional Collaboration

• Partner with senior leaders and business teams to execute strategic priorities
• Collaborate across analytics, finance, development, and brand teams
• Participate in stakeholder meetings; occasional travel required

Required Skills and Qualifications:

Technical and Analytical Skills

• Strong analytical skills with ability to work directly with complex datasets
• Experience with statistical analysis and data modeling
• Proficiency in SQL, Python, and business intelligence tools such as Power BI, Tableau, or AWS QuickSight
• Ability to synthesize data into clear insights and recommendations
• Understanding of hospitality performance metrics (RevPAR, ADR, occupancy) is preferred but not required

Leadership and Strategic Skills

• Strong executive communication and storytelling abilities
• Strategic thinking and financial acumen
• Experience influencing enterprise-level decision making
• Ability to lead cross-functional initiatives and collaborate effectively
• Results-driven mindset with focus on continuous improvement

Additional Information:

• This role is part of the Strategic Planning function and helps answer critical enterprise business questions
• Candidates with Senior Manager or Senior Analyst experience are encouraged to apply
• Relocation may be considered on a case-by-case basis

Interview Process:

• First round: Hiring manager interview (virtual)
• Second round: Peer panel interview
• Final round: Hiring manager and CFO interview (may be in person)

Additional Expectations:
Candidates should be comfortable performing hands-on data analysis, working with tools such as AWS QuickSight, and developing data-driven business narratives.

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