Quality Assurance Analyst

ROLE: Quality Assurance Analyst

QUALIFICATIONS:

• Bachelor's degree in computer science, information systems or a related field.
• Experience in quality inspection, auditing, and testing.
• Strong computer skills and knowledge of QA databases and applications.

Duties and Responsibilities:

• Develop and execute test plans to ensure that all objectives are met.
• Implement and monitor test scripts to assess functionality, reliability, performance, and quality of the service or product.
• Identify and remedy defects within the production process.
• Recommend, implement, and monitor preventative and corrective actions to ensure that quality assurance standards are achieved.
• Compile and analyze statistical data. Ensure that user expectations are met during the testing process.
• Draft quality assurance policies and procedures. Investigate customer complaints and product issues.
• Ensure ongoing compliance with quality and industry regulatory requirements.