Assistant Director of Systemwide Needs Programming Analytics and Operations
New Orleans, Louisiana, United States of America
Full Time
1 day ago
Key skills
AnalyticsSalesforceCRMWorkdayLeadershipProject ManagementCommunication
About this role
NOLA Public Schools Vision
The vision of the NOLA Public Schools is that every student receives a high-quality education that fosters their individual capabilities, while ensuring that they thrive, achieve physical and mental wellness, and are prepared for civic, social, and economic success.
Position Summary
The Assistant Director of Systemwide Needs Program (SWNP) Analytics and Operations is responsible for the collection, management, and tracking of Systemwide Programming data related exclusively to the Systemwide Needs Program (SWNP). This role plays a critical, hands-on part in ensuring that SWNP data is accurate, consistent, and organized to support effective program implementation and to inform and shape the impact story shared with stakeholders. Working under the direction of the Executive Director of Systemwide Programming, the Assistant Director serves as an analytical and operational partner to program leadership. The position translates complex programmatic and financial data into clear, compelling narratives for district leadership, the School Board, school leaders, and community partners, and supports the operational infrastructure that allows SWNP to be implemented with clarity, coherence, and transparency. This role is dedicated solely to SWNP and Systemwide Programming and does not perform enterprise data analytics or districtwide accountability functions. Instead, it supports program leadership by providing insight, coordination, and data-driven storytelling aligned with Board Policy DCBB.
Essential Duties and Responsibilities
- Manage all aspects of Systemwide Needs Program data collection, entry, and maintenance, ensuring accuracy, consistency, and integrity across all data systems used to support systemwide programming.
- Develop, maintain, and oversee SWNP-specific data systems, dashboards, and tracking tools that reflect programmatic and financial activity by school, service area, and Board-approved area of focus.
- Oversee the grants management software platform used for SWNP, ensuring accurate tracking of grant-related data, documentation, timelines, and reporting requirements, regardless of the platform selected.
- Establish and maintain regular meeting cadences with program participants, school leaders, service providers, and other key stakeholders to support ongoing program coordination and implementation tracking.
- Design, implement, and manage a comprehensive stakeholder feedback system to collect input from schools receiving SWNP services or funding, vendors and partners holding professional service contracts, and other program participants.
- Analyze and synthesize stakeholder feedback and program data to identify implementation trends, gaps in service delivery, and opportunities for improvement, and to assess whether SWNP funding is meeting the needs of the populations it was designed to serve.
- Track and organize systemwide programming data to support monitoring of SWNP implementation against Board-approved improvement plans and areas of focus, in alignment with Policy DCBB.
- Support the Executive Director of Systemwide Programming in developing data reports, dashboards, program narratives, and presentations for a range of audiences, including but not limited to division staff, district leadership, committees, the School Board, school leaders, and external stakeholders.
- Translate SWNP programmatic and financial data into clear, accessible impact stories that illustrate how systemwide programming resources support schools, students, and communities.
- Utilize SWNP data to surface insights, patterns, and considerations that inform leadership discussions related to program implementation, measurement, and continuous improvement.
- Support leadership in preparing and delivering presentations and serve as a presenter when designated by the Executive Director of Systemwide Programming.
- Collaborate with colleagues across the district to ensure SWNP programming is informed by school-level needs, aligned with district priorities, and responsive to the communities the program is designed to support.
- Support the continuous improvement of SWNP data systems, reporting tools, and operational processes within the Systemwide Programming Office.
- Serve as a hands-on analytical and operational partner to the Executive Director of Systemwide Programming, supporting program implementation, measurement, and communication while operating under the direction of program leadership.
- Provide support in the planning, preparation, and coordination of meetings, trainings, convenings, and other special events in support of Systemwide Programming initiatives and stakeholder engagement.
- Serve as NOLA-PS Point of Contact for the New Orleans Teacher Job Board, ensuring the platform is operating as designed and coordinating with relevant stakeholders to address needs as they arise.
- Support the ongoing management and operational continuity of the New Orleans Teacher Job Board as responsibilities transition to the Systemwide Programming team.
- Perform other duties as assigned in support of high-quality systemwide programming and effective implementation of the Systemwide Needs Program.
Educational Background
- Bachelor's degree required; advanced degree in data analytics, public administration, education, or a related field preferred
- 3–5 years of professional experience in data analysis, program management, or a related field required
- Demonstrated experience using data to inform program strategy, evaluate outcomes, and communicate impact required
- Experience designing or administering stakeholder feedback systems, surveys, or program evaluation tools preferred
- Experience working within a K–12 public school district, education-adjacent organization, or public sector environment preferred
- Experience with grants management software or similar platforms preferred
Other Knowledge, Skills, and Abilities
- Advanced proficiency in Microsoft Excel, including data analysis, pivot tables, formulas, and data visualization required
- Proficiency in the full Microsoft Office Suite — Word, PowerPoint, OneDrive, OneNote, SharePoint, Forms, and Calendar required
- Demonstrated ability to develop and maintain data dashboards and visual reporting tools required
- Proficiency in Google Workspace (Docs, Sheets, Slides, Drive, Forms, etc.) preferred
- Familiarity with Salesforce or similar CRM/data management platforms preferred
- Strong data analytics and program evaluation skills, with the ability to synthesize complex information into clear, actionable insights
- Demonstrated ability to design and manage stakeholder feedback processes and translate findings into program improvements
- Exceptional written and oral communication skills, including the ability to prepare data-driven narratives for diverse audiences — from school-level staff to district leadership and board members
- Strong interpersonal communication skills, including the ability to work cooperatively and courteously with a variety of personalities in a tactful, pleasant, and professional manner
- Knowledge of basic K–12 public school operations and the policies and procedures that govern program management
- Excellent organizational and project management skills, including the ability to manage multiple priorities in a dynamic, fast-paced environment
- Ability to take initiative and complete projects successfully with minimal supervision
- Goal-driven, growth-oriented mindset with a willingness to support colleagues
Salary Offers
Our salary offers reflect a commitment to equity and transparency. Each offer is determined by education, years of experience, and alignment with compensation across similar roles within the district.
Work Environment
Listed below are key points regarding environmental demands and the work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
- Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, etc.) part of the workday;
- Required to exert physical effort in handling objects more than 30 pounds rarely;
- Required to be exposed to physical occupational risks (such as cuts, burns, exposure to toxic chemicals) rarely;
- Required to be exposed to physical environment which involves dirt, odors, noise, weather extremes or similar elements rarely;
- Normal setting for this job is an office/school setting.
Performance Evaluation
The employee will be evaluated based on the above position using either two methods: via COMPASS/LEADS or a NOLA-PS evaluating instrument. If the employee holds an Educational Leadership certification, he/she will be evaluated via COMPASS/LEADS to ensure renewal of certification.
EEOC Statement
NOLA Public Schools is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status.