Account Executive WC Hourly

At Fanatics Commerce, we’re more than just a leader in licensed sports merchandise – we’re a team united by a relentless passion for our fans and a commitment to innovation. We live by our BOLD Leadership principles: We Build Championship Teams, we’re Obsessed with Fans, we embrace a Limitless Entrepreneurial Spirit, and we approach every challenge with a Determined and Relentless Mindset. If you’re ready to contribute to a dynamic, fast-paced environment that thrives on collaboration and growth, we want you to be part of our team.

Role Overview 

The Account Executive holds the responsibility of fortifying and expanding WinCraft’s presence in the marketplace through strategic sales channels, including collegiate retailers and general retail stores. As an Account Executive, you are tasked with overseeing all aspects of the sales process, from lead generation and account development to managing the account throughout its lifespan. Within this role, your primary objective is to cultivate and enhance mutually beneficial programs within WinCraft’s established policies, fostering growth and profitability.

How you will make an impact:

• Achieve or surpass territory sales targets as outlined by management on a monthly and annual basis.
• Cultivate and maintain robust, professional relationships with customers and buyers through phone, Zoom, and in-person sales meetings.
• Develop, articulate, and document business strategies to be presented using sales dashboards to the top 25 (and as identified) account base.
• Conduct quarterly business travel for in-person sales meetings, particularly with the top 25 accounts, as specified and approved.
• Offer support and ensure a clear understanding of company objectives, selling initiatives, product goals, and special booking targets.
• Foster on-campus business relationships with various college departments and organizations such as bookstore, Athletics, Alumni, Endowment, Admissions, and Student Services.
• Complete necessary paperwork and provide regular reports to leadership as required.
• Identify, communicate, and respond to market trends within respective markets, proactively integrating them into sales planning and execution.
• Maintain awareness of competitors and escalate business concerns to leadership when necessary.
• Possess in-depth knowledge of WinCraft’s properties and products, utilizing this knowledge to optimize sales potential for each property and product.
• Demonstrate proficiency in handling special pricing requests using the quote process within company policies.
• Provide leadership, support, advice, and follow-up on areas of concern, troubleshooting business issues, and raising awareness of potential problems to leadership.
• Manage a high volume of daily customer interactions with professionalism.
• Understand vendor guides and agreements to meet customer expectations effectively.
• Adhere strictly to all policies, procedures, and restrictions established by management concerning Licensed Properties.
• Uphold and strengthen internal relationships as expected within the WinCraft team.
• Comply with policies and procedures outlined by WinCraft’s leadership team.
• Participate actively in process improvement activities aimed at enhancing the service experience for both external and internal customers.
• Perform additional duties as assigned.

what you bring to the team:

• Bachelor’s Degree is preferred. 
• One to two years of professional experience in customer service.
• Ability to present a positive and effective professional image to internal and external customers. 
• Strong interpersonal and customer service skills.
• Ability to manage a high volume of calls and/or emails daily.
• Ability to multi-task and work in a challenging fast-paced environment.
• Capable of working in both an independent and collaborative work environment.
• Proven track record of meeting deadlines.
• Familiarity with CRM systems and practices.

At Fanatics, we value transparency and honesty. If you don’t meet every single requirement, that’s okay – we still want to hear from you! We believe in the power of diverse experiences and talents. If you’re excited about the role and confident that you can contribute, don’t hesitate to apply. We’re genuinely interested in how your unique skills and perspective can help us build something amazing together.

Where You’ll Work and What’s required:

• This role is 100% onsite in Winona, MN. 
• Ability to maintain focus for extended periods.
• Ability to utilize a computer continuously
• Ability to sit and stand continuously

What’s in it for you:

• Culture: Join a team where you're surrounded by top-tier talent, driven by a shared passion to relentlessly enhance the fan experience. With a focus on collaboration, support, and continuous development, you’ll be empowered to help shape a our culture that celebrates both individual and team successes. 
• Benefits: We provide a wide range of health, financial, legal, and development assistance, including wellness programs with fitness and weight management partners, paid maternity paternity leave, and infertility treatment. Additionally, we offer flexible time off to help you recharge, along with a competitive 401k plan to support your financial future. At Fanatics, we’re dedicated to supporting you in all aspects of work and life.
• The hourly range for this position is $21.50 - 22.50 which represents base pay only and does not include short-term or long-term incentive compensation. When determining base pay, as part of final compensation package, we consider several factors such as location, experience, qualifications, and training.