Partner Experience Executive- 12-month contract

Partner Experience Executive- 12-month contract 

Our Story 

Scentre Group is the owner and operator of 42 Westfield living centres in Australia and New Zealand; partnering with the world’s leading retail and luxury brands to create a unique shopping and leisure experience for our customers. A career with us fosters the chance to be a part of a company that is transforming the digital and physical retail space. Every day, our people play a vital role in our purpose to ‘create extraordinary places, connecting and enriching communities.’  

Your opportunity 

Curate and commercialise a high standard and seamless delivery of retail activation in the common mall 

Reporting to the Retailer Partner Experience Manager, the Retail Partner Experience Executive will be required to;  

• Lead the delivery of retail activation in your allocated region, setting priorities and aligning goals across the key business units; AU/NZ RPX Team, BrandSpace Retail Sales & CX Teams. 
• Roll out and deliver key, high quality activations across the common mall; 
• Collaborate cross functionally with client and sales team to design, implement and deliver tailored activations; 
• Identify and implement opportunities for process improvement to ensure best practice is applied across the full field operations process; 
• Look to constantly implement initiatives to drive stakeholder engagement; 
• Identify and provide solutions for underperforming operators; 
• Assist in creating, managing and refining all site specific documentation; 
• Lead a high performance approach to ensure activations are delivered 
• Provide and share expert advice and guidance to resolve key challenges in common mall activation; 
• Work with all functions of the operations group to support day to day operations; 
• Engage regularly with centre teams and new partners to build and sustain collaborative working relationships with all internal and external stakeholders; 

What will set you apart from the rest? 

• Previous experience in an operations, events or retail role; 
• Analytical skills, with strong attention to detail;  
• Experience managing multiple activations and delivering results in an agile environment;  
• Ability to work in a fast-paced environment; 
• Strong project management skills preferred but not essential; 
• Customer and solution focused; 
• Excellent communication skills and experience selling concepts to internal stakeholders at all levels of the organisation; 
• Collaborative approach to problem solving;  
• Moderate Microsoft Office (Word, Outlook, Excel, and PowerPoint). 

About us

Scentre Group owns 42 Westfield destinations across Australia and New Zealand. We create extraordinary places and experiences that connect and enrich communities.

We are focused on our customers and creating more reasons for more people to visit our Westfield destinations more often and for longer.

With approximately 75 professions within our business, our team has the expertise to design, construct, operate, manage and market our Westfield destinations and platforms.

We want to be the place where talent thrives. To support you thriving with us, we promise to respect, inspire and develop you, and that you will do work that matters.

Diversity, equity and inclusion underpins our culture, and our vision is that ‘Everyone Belongs’. We foster a workplace experience where everyone feels valued, supported and motivated to realise their full potential.

We aspire to create a workforce reflective of the communities in which we operate and encourage applications from everyone regardless of age, gender, ethnicity, cultural background, faith, disability, sexual orientation, gender identity or life stage.

We offer a range of unique benefits designed to support your wellbeing, career development and lifestyle, including five days paid Life Leave on top of your four weeks annual leave (pro-rated for part-time), 18 weeks gender neutral paid parental leave for primary carers, with no qualifying period and super paid for the duration of the leave period and free parking at your local Westfield destination.

Discover more about working with us.

Applications close: Friday, 3rd July (unless filled prior)