Sr. AI Developer, Engineering

EVERSANA INTOUCH® is a global marketing agency serving the life sciences industry, seeking a Sr. AI Developer, Engineering to design and deploy core components of their AI Agency Platform. This role involves developing backend services and APIs, integrating with various third-party systems, and ensuring compliance with industry standards.

Responsibilities:

• Design and implement backend services and APIs using Python (FastAPI, Flask, or similar frameworks)
• Build modern, responsive front-end applications using React, Next.js, or Vue.js, ensuring scalability and usability
• Develop orchestration workflows connecting AI agents, compliance services, and data pipelines
• Implement robust error handling, logging, and retry mechanisms for reliable agent execution
• Collaborate with AI/ML Engineers to integrate model endpoints (LLMs, RAG systems, Vertex AI Agents)
• Build and maintain system connectors to enterprise tools such as:
• Veeva Vault / PromoMats (for MLR workflows)
• Google Cloud Vertex AI & Orchestrate (for agent execution)
• SharePoint / SFMC / Adobe Experience Cloud (for asset management and deployment)
• Snowflake / BigQuery (for analytics and data pipelines)
• Ensure secure authentication and authorization across all integrations using OAuth2, service accounts, and RBAC
• Partner with Data Engineering to manage ETL/ELT pipelines feeding reporting dashboards
• Build microservices and APIs that support multi-tenant scalability and environment isolation
• Automate deployments using CI/CD pipelines (GitHub Actions, Jenkins, or Cloud Build)
• Collaborate with DevOps on containerization and orchestration using Docker and Kubernetes
• Maintain code quality, testing coverage, and deployment reliability across environments (Dev, UAT, Prod)
• Implement role-based access control (RBAC), audit logging, and encryption (at rest/in transit)
• Work closely with the Compliance and Security teams to ensure HIPAA, GDPR, and SOC 2 adherence
• Ensure platform design meets pharma regulatory expectations for traceability and content integrity
• Partner with Product, UX, and QA teams in agile sprints to deliver features and fixes on schedule
• Translate business and functional requirements into robust, maintainable technical solutions
• Participate in sprint planning, code reviews, and cross-functional demos
• Document system design, integration specs, and deployment procedures
• Modeling inclusive behaviors and proactively managing bias
• All other duties as assigned

Requirements:

• 12+ years of experience as a Full Stack Engineer or Software Developer building enterprise-grade web applications
• Proficiency in Python, .Net, and JavaScript/TypeScript
• Strong understanding of RESTful APIs, microservices architecture, and async programming
• Hands-on experience with cloud platforms, preferably Google Cloud Platform (GCP)
• Experience with containerization and orchestration
• Working knowledge of SQL / NoSQL databases
• Familiarity with CI/CD pipelines and source control (GitHub)
• 12+ years of experience in digital creative technology, AI prompt design, or content innovation
• Strong understanding of prompt engineering, LLMs, and natural language generation workflows
• Proficiency in tools such as Vertex AI, Gemini API, LangChain, or similar frameworks
• Background in creative or marketing technology (MarTech, AdTech, or AI-driven content systems)
• Excellent understanding of brand tone, messaging frameworks, and pharma MLR considerations
• Exceptional writing, communication, and analytical skills