Director BL Testing – Process Optimization and Automation

We are seeking an ambitious, automation-first leader who can identify high-impact opportunities and deliver reliable and scalable automations through robotic process automation, agentic AI, and workflow automation.  As Director, BL Testing – Process Optimization and Automation, you will lead the BL Testing team in defining and executing the Automation Roadmap. In this role, you will partner closely with the broader BL Process Optimization and Automation organization to automate existing routines, streamline end-to-end workflows, and uncover new opportunities to drive incremental value through optimization and intelligent automation.

Ally Work locations for this role are Detroit, MI, Charlotte, NC, Jacksonville, FL, Cranberry Twp, PA, Downers Grove, IL, Lewisville, TX, Little Rock, AR, or Plano, TX

At this time, Ally will not sponsor a new applicant for employment authorization for this position

• Own and evolve the Automation Roadmap, driving clear milestones and measurable progress.
• Partner with the broader BL Testing team to identify, prioritize, and deliver automation opportunities across key workflows.
• Collaborate with the BL Process Optimization and Automation organization to identify and implement the most effective automation tools, and lead implementation for BL Testing.
• Develop concise executive-ready PowerPoint updates that clearly communicate roadmap status, outcomes, risks, and next steps.
• Define automation strategy, scope, and success metrics; ensure alignment to business priorities.
• Drive stakeholder engagement and change management to support adoption.

Minimum Qualifications

• 9+ years of relevant experience or equivalent combination of education and experience
• High school Diploma or GED equivalent

Preferred Qualifications

• 10+ years experience within financial services strongly preferred
• RPA Developer Certification preferred
• Experience in the development of Robotic Process Automation technology preferred
• Working knowledge of agentic AI, Claude Code, and development platforms such as OPENAI or Automation Anywhere
• Ability to perform end-to-end process decomposition (as-is/to-be), converting business workflows into discrete automation requirements, user stories, and technical specifications (inputs/outputs, decision logic, exceptions, controls, and SLAs).
• Intellectual curiosity and continuous-learning mindset: proactively investigates root causes, asks incisive “why/what-if” questions, stays current on automation/AI and process-improvement techniques, and translates new insights into testable pilots, proof of concepts, and scalable improvements.
• Proven ability to operate in dynamic environments—rapidly reassessing priorities, managing ambiguity, and leading organizational change through successful delivery and adoption of new processes, tools, and automation solutions
• Strong analytical and communication skills, including the ability to synthesize complex technical findings into clear written deliverables and executive-ready narratives
• Ability to translate the BL Testing strategy into actionable process improvement / automation opportunities.

Ally's compensation program offers market-competitive base pay and pay-for-performance incentives (bonuses) based on achieving personal and company goals. Our Total Rewards program includes industry-leading compensation and benefits plus additional incentives that are designed to meet your needs and those of your family so you can get the most out of your career and your life, including:

• Time Away: Program starts at 20 paid time off days in addition to 11 paid holidays and 8 hours of volunteer time off yearly (time off days are prorated based on start date and program varies based on full or part-time status and management level).
• Planning for the Future: plan for the near and long term with an industry-leading 401K retirement savings plan with matching and company contributions, student loan pay downs and 529 educational save up assistance programs, tuition reimbursement, employee stock purchase plan, and financial learning center and financial coach access.
• Supporting your Health & Well-being: flexible health and insurance options including medical, dental and vision, employee, spouse and child life insurance, short- and long-term disability, pre-tax Health Savings Account with employer contributions, Healthcare FSA, critical illness, accident & hospital indemnity insurance, and a total well-being program that helps you and your family stay on track physically, socially, emotionally, and financially.
• Building a Family: adoption, surrogacy and fertility assistance as well as paid parental and caregiver leave, Dependent Day Care FSA back-up child and adult/elder care days and childcare discounts.
• Work-Life Integration: other benefits including Mentally Fit Employee Assistance Program, subsidized and discounted Weight Watchers® program and other employee discount programs.
• Other compensations: depending on the role for which you are considered, you may be eligible for travel allowances, relocation assistance, a signing bonus and/or equity.
• To view more detailed information about Ally’s Total Rewards, please visit this link: https://www.ally.com/content/dam/pdf/corporate/ally-total-rewards-snapshot.pdf

Who We Are:

Ally Financial is a customer-centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly focused on "Doing it Right" and being a trusted financial-services provider to our consumer, commercial, and corporate customers. For more information, visit www.ally.com.

Ally is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.

We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. For accommodation requests, email us at hrpolicy@ally.com. Ally will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.