Shift Manager - Security

Responsibilities:

• Manages the Security Department. Assist with staffing, schedules, evaluations, training, development,
and monitoring team. Recommend wage increases, promotions, demotions, discipline, and other
employment actions for Team Members.
• Responsible and accountable for the Security Shift Supervisors, Security Officers, and Emergency
Medical Technicians assigned to the Casino and remainder of property areas.
• Safeguard company assets, including Team Members and guests.
• Enforce the company’s policies and procedures, including rules that apply to the Internal Controls and
the Indiana Gaming Commission rules and regulations.
• Review all Patron Accident Reports and Security Incident Reports.
• Assist with the training of new Security Team members.
• Escort chips, tokens, and cash.
• Maintain patron relations.
• Assists in the preparation of legal defenses for claims made against the Company.
• Maintains all claims logs and the claim database.
• Maintains chronology and records all GL activity.
• Owns the Emergency Response Manual as well as training exercises to test response.
• Assist and help schedule for the use and regular inspection of all safety related equipment and supplies
on property.
• Identifies safety issues and communicates with department Manager/Director to eliminate safety
issue.
• Conduct and coordinate Safety and Security related investigations.
• Maintains required regulatory paperwork (OSHA, etc.). Submits to regulatory agencies, as required, by
deadline.
• Administer minor first aid, when required.
• If a Licensed EMT, provides EMT Services to Patrons and Team Members as necessary and within the
parameters mandated by State Regulations.
• Maintains harmony among workers and resolves grievances.
• Addresses errors and complaints
• Must be able to stand, sit, and walk for prolong periods of time (7+ hours).
• Must be able to work in an environment with secondhand smoke, loud noises, and large crowds.
• Always follow the Company Service Standards model

• Must be available for regularly scheduled work and be able to work a variety of hours, holidays, and
weekends.
• Other duties may be assigned at any time.
Risk and Safety Manager Additional Duties
• Manages property Safety Program.
• Serves as the Vice Chairperson for the Safety Committee.
• Conducts New Hire Orientation safety training.
• Prepares correspondence, compiles reports, communicates with clients, assists in the adjudication of
claims, maintain files, and establishes claims for the Risk Management department.

Responsibilities:

Manages Security staff within the Security Department. Responsible for the overall direction, coordination, and
evaluation of this unit. Carries out management responsibilities in accordance with the organization's policies
and applicable laws. Responsibilities include interviewing and training employees; planning, assigning, and
directing work; appraising performance; rewarding and disciplining employees; addressing complaints and
resolving problems

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The
requirements listed are representative of the knowledge, skill, and/or ability required. Strong working
knowledge of Microsoft Office including Excel and Word and all other systems associated with the position.

What’s in it for you:

· Competitive Salary with annual performance reviews

· Comprehensive health coverage plan that includes medical, dental, and vision

· 401(K)/ Company Match

· Access Perks and Childcare discounts

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

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