Commercial Real Estate Loan Administrator

This role supports the day‑to‑day operations of the Commercial Real Estate (CRE) Administration department, helping ensure workflows are executed timely, pipelines are appropriately managed, and team members have the tools and guidance needed to meet service level expectations. The position also supports valuations, risk and insurance, construction loan administration, and department projects under the direction of CRE Administration leadership.

Responsibilities

Department Operations & Project Support

• Provide day‑to‑day operational support to the CRE Administration team, including pipeline monitoring, backup coverage, and task coordination.
• Assist with production support to ensure service level agreements (SLAs) are met.
• Develop, maintain, and update department procedures, job aids, and training materials.
• Support departmental projects by coordinating meetings, tracking deliverables and timelines, and maintaining documentation (business requirements, procedures, test scripts, and training materials).
• Facilitate or support training related to new processes or system changes.

Valuations Support

• Support appraisal and evaluation processes in compliance with regulatory requirements and Bank policy.
• Review appraisals for accuracy, reasonableness, and compliance; recommend acceptance, revisions, or value adjustments and track required corrections.
• Complete and document real estate evaluations when certified appraisals are not required.
• Coordinate appraisal ordering and appraiser selection, ensuring appropriate qualifications, scope, cost efficiency, and timely delivery.
• Consult with appraisers regarding documentation needs and conduct property inspections as required.

Title, Environmental & Insurance Due Diligence

• Coordinate title insurance and survey requirements, including endorsements and removal of standard exceptions per Bank policy.
• Review final title policies and ALTA surveys to identify issues impacting collateral.
• Review environmental due diligence reports (e.g., EDRs, Phase I reports); assess elevated risk findings and recommend additional actions as needed in consultation with legal counsel.
• Track and review hazard, liability, and flood insurance to ensure appropriate coverage and required bank designations.
• Support flood due diligence during loan origination and servicing.

Construction Loan Administration

• Support construction loan administration from pre‑approval through disbursement.
• Review construction requirements, contracts, sworn construction statements, and loan documentation.
• Participate in pre‑closing calls with internal and external partners.
• Monitor construction loan draws by reviewing budgets, invoices, lien waivers, inspections, and progress reports.
• Enter and maintain loan data in construction loan platforms and coordinate third‑party inspections when necessary.
• Ensure builder’s risk and related insurance coverage is in place.
• Monitor construction‑related loan covenants and ensure consistent documentation practices.

Bell Bank Culture, Policy and Accountability Standards

• Know by name and face as many customers and employees as possible, calling them by name as often as possible.
• Know and practice LOCBUTN, our Golden Rules, and Bell Bank Customer Service Standards.
• Know, understand, and live the company values and bottom line.
• Conduct activities consistent with established Bell Bank policies, procedures and systems, the Bell Bank Employee Conduct policies, the Bank Secrecy Act and all applicable state and federal laws and regulations.
• All employees are responsible for information security, including compliance with policies and standards which protect sensitive information.
• Prompt and reliable attendance.
• Perform other duties as assigned.

Education, Experience, and Other Expectations

• Bachelor’s degree in business administration or similar field; or equivalent work experience.
• 4 – 6 years of experience in commercial lending and/or commercial real estate administration.

Skills and Knowledge

• Strong knowledge of commercial lending rules, regulations, and policies.
• Excellent analytical, organizational, and problem‑solving skills with high attention to detail.
• Ability to manage multiple priorities independently in a fast‑paced environment.
• Strong written and verbal communication skills.
• Proficiency with standard PC and Windows‑based applications.
• Collaborative mindset and commitment to high service standards.