Remote Phone Customer Service Agent

Talentoma is seeking a Remote Phone Customer Service Agent to provide friendly and efficient customer support over the phone. The role involves answering questions, resolving concerns, processing requests, and ensuring customers receive outstanding service.

Responsibilities:

• Handle inbound customer calls
• Assist with account questions
• Resolve service-related concerns
• Update customer information
• Escalate complex issues
• Meet quality assurance standards
• Maintain accurate call documentation

Requirements:

• Strong communication skills
• Professional phone etiquette
• Basic computer knowledge
• Ability to multitask
• Reliable home internet
• Customer service experience