Patient Flow/Shift Coordinator - Float Pool

Job Overview:

This position is responsible for system-wide patient access to TriHealth’s inpatient services by planning, coordinating, and managing requests for bed assignment and patient placement. In accordance with clinical standards and guidelines, this position has the authority to determine appropriate patient placement through effective communication with physicians, all levels of nursing, and support personnel. This position understands the financial impact of decisions regarding patient access and resource utilization, and uses this knowledge in decisions regarding patient capacity. Also maintains policies and procedures related to capacity issues. Collaborates with executive leadership on patient throughput, capacity management, and effective bed utuilization.

Job Requirements:

Bachelor's Degree in Nursing 
May be actively completing BSN with RN-to-BSN contract in place
Basic Life Support for Healthcare Providers (BLS)
Registered Nurse
Excellent communication, interpersonal, negotiation, and relationship-building skills 
Experience with computer usage 
Data gathering 
Analysis, and statistical application 
Organized with ability to implement projects 
Problem-solve creatively and accurately assess situations
Membership in applicable professional organization preferred
1-2 years experience Clinical Nursing acute care hospital clinical nursing 
ACLS, NRP, PALS within 6 months of hire 

Job Responsibilities:

Utilizes critical thinking to make appropriate patient placement decisions taking into consideration patient diagnosis, prognosis, physician service, infectitious disease status, staffing, acuity, and applicable policies. 
Utilizes interpersonal skills to collaborate with multiple care partners across the system including unit leadership, executive leadership, physicians, infection prevention personnel, and environmental services to effectively maintain an efficient patient throughput. 
Consistently demonstrates effective oral and written communication skills. Serves as a role model in the utilization of TriHealth Way behaviors during internal and external customer interactions. 
Maintains and/or enhances current knowledge through active participation in continuing education activities, participation in professional organization activities, specialty certification, and/or advanced degrees. Routinely engages in self-assessment of role accountabilities, identifying areas of strength as well as areas for continual improvement. 
Demonstrates leadership through performance and behavior. Maintains composure in difficult situations and remains prepared to deal with rapidly changing situations. Serves as an entry-point ambassador to TriHealth inpatient services and serves as a mentor to staff. 
In the rare event of a disaster, temporarily functions as administrator until one can arrive on-site.

Other Job-Related Information:

The TriHealth Nursing Vision, Mission, and Philosophy speaks to professional development, collaboration, and our nursing culture. To achieve excellence in nursing care, TriHealth encourages: pursuit of improved knowledge through continuing education classes, formal education leading to advanced degrees, and the attainment of specialty certification; nurse membership in local, regional, and national nursing organizations related to the appropriate nurse specialty; involvement in activities that better the health of our community; nursing research activities and use of evidence-based practice, and all nurses to foster, support, and personally model collaborative relationships amongst nurses, physicians, and other caregivers for the betterment of patient care.

Working Conditions:

Climbing - Rarely
Concentrating - Consistently
Continuous Learning - Consistently
Hearing: Conversation - Consistently
Hearing: Other Sounds - Frequently
Interpersonal Communication - Consistently
Kneeling - Rarely
Lifting <10 Lbs - Frequently
Lifting 50+ Lbs - Occasionally
Lifting 11-50 Lbs - Occasionally
Pulling - Occasionally
Pushing - Occasionally
Reaching - Rarely
Reading - Consistently
Sitting - Frequently
Standing - Frequently
Stooping - Rarely
Talking - Consistently
Thinking/Reasoning - Consistently
Use of Hands - Consistently
Color Vision - Occasionally
Visual Acuity: Far - Frequently
Visual Acuity: Near - Consistently
Walking - Consistently

TriHealth SERVE Standards and ALWAYS Behaviors
At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following: 

Serve: ALWAYS…
• Welcome everyone by making eye contact, greeting with a smile, and saying "hello"
• Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist
• Refrain from using cell phones for personal reasons in public spaces or patient care areas
Excel: ALWAYS…
• Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met
• Offer patients and guests priority when waiting (lines, elevators)
• Work on improving quality, safety, and service 
Respect: ALWAYS…
• Respect cultural and spiritual differences and honor individual preferences.
• Respect everyone’s opinion and contribution, regardless of title/role.
• Speak positively about my team members and other departments in front of patients and guests.
Value: ALWAYS…
• Value the time of others by striving to be on time, prepared and actively participating.
• Pick up trash, ensuring the physical environment is clean and safe.
• Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste.
Engage: ALWAYS…
• Acknowledge wins and frequently thank team members and others for contributions.
• Show courtesy and compassion with customers, team members and the community