Director, Product Management – Data Exchange & Interoperability

MacroHealth is a healthcare technology company focused on creating an intelligent marketplace platform for healthcare purchasing. The Director, Product Management – Data Exchange & Interoperability will lead the strategy, design, and execution of MacroHealth's data exchange solutions, ensuring they align with market standards and customer needs.

Responsibilities:

• Define the key value proposition and positioning for Connect within the MacroHealth product portfolio, aligned with customer value realization and commercial growth targets
• Lead build vs. buy vs. partner analyses for new data exchange capabilities, connectivity standards, and interoperability infrastructure investments
• Continuously monitor the regulatory, standards, and competitive landscape – including CMS Interoperability and Prior Authorization Rules, ONC HTI-1, and TEFCA, etc – to ensure MacroHealth's Connect strategy remains ahead of the market
• Drive the end-to-end product lifecycle for Connect – from discovery and requirements definition through delivery, launch, and post-launch optimization
• Define detailed product requirements where applicable
• Partner with Engineering and Architecture to ensure scalable, secure, and compliant data exchange patterns are embedded in product design
• Champion best practices for data quality, API versioning, backward compatibility, and extensibility within the Connect platform
• Coordinate complex, cross-functional delivery across inter-team dependencies in a fast-paced environment
• Collaborate with Legal, Compliance, and Policy teams to interpret interoperability regulations and translate them into executable product requirements and delivery timelines
• Ensure Connect products meet applicable compliance, audit readiness, and documentation expectations related to CMS and ONC mandates
• Maintain awareness of evolving information-blocking regulations and related enforcement trends, ensuring product strategy appropriately addresses risk and opportunity
• Actively engage with customers, prospects, health market partners (HMPs), and ecosystem participants to deeply understand data exchange needs, pain points, and opportunities
• Serve as MacroHealth's thought leader on healthcare data exchange – representing the company externally with customers, prospects, and industry forums
• Translate customer and market insights into prioritized product investments with clear business cases and value metrics
• Work closely with Market Development, Sales, and Marketing to define go-to-market strategy for Connect offerings, including positioning, messaging, and pricing
• Collaborate with Marketing to create customer-facing materials and ensure sales teams have the tools and support to compete effectively in data exchange and interoperability discussions
• Partner with Platform Product Management to ensure Connect is well-integrated within the MacroHealth platform architecture and roadmap
• Work with the VP of Product Management and Chief Product Officer to help scale and evolve the Product Management function across MacroHealth
• Actively leverage AI-powered tools (e.g., LLM-based workflows, analytics copilots, prototyping tools) to accelerate product discovery, requirements definition, experimentation, and delivery
• Apply AI-driven insights to data exchange patterns, partner connectivity behavior, and market dynamics to inform product strategy and prioritization

Requirements:

• 5+ years of Software Product Management experience, with a meaningful portion focused on healthcare data exchange, interoperability, or health IT integration
• Hands-on working knowledge of healthcare interoperability standards including HL7 v2/v3, FHIR (R4/R4B), X12/EDI transaction sets (837, 835, 270/271), and USCDI
• Working knowledge of the healthcare regulatory environment governing data exchange: CMS Interoperability and Prior Authorization Final Rule, ONC HTI-1 / 21st Century Cures, HIPAA, and information-blocking provisions
• Demonstrated experience translating complex regulatory and technical requirements into prioritized, commercially viable product roadmaps
• Strong experience working with payers, health plans, provider organizations, or network/connectivity platforms – MacroHealth's primary customer and partner segments
• Proven track record of managing enterprise software products through the full lifecycle – from discovery and requirements through release, launch, and iteration
• Experience working closely with Engineering and Architecture using Agile/Scrum delivery models in a SaaS or cloud-native environment
• Excellent communication and interpersonal skills, with the ability to translate complex technical concepts clearly to both technical and non-technical audiences
• Bachelor's degree in Computer Science, Engineering, Health Informatics, Information Technology, or a related field
• Comes to work every day with a passion for our customers and industry
• Experience with API management platforms, integration engines (e.g., MuleSoft, Rhapsody, Mirth Connect), or event-driven architecture patterns in healthcare settings
• Familiarity with SMART on FHIR, Da Vinci implementation guides, or TEFCA/QHINs
• Experience in a scaling B2B SaaS healthcare company (Series A–C or comparable growth-stage environment)
• Experience managing or mentoring a product team of Product Managers, Business Analysts, or Technical Specialists