Inside Sales Rep - Business Sales

TDS Telecom is a provider of high-speed internet, TV entertainment, and phone services across the U.S. They are seeking an Inside Sales Representative to drive business growth by connecting with prospective customers and introducing them to their communications and connectivity solutions. The role involves proactive prospecting, relationship building, and lead generation to create new business opportunities and support revenue growth.

Responsibilities:

• Generate new business opportunities through outbound prospecting and engagement with prospective business customers
• Identify, research, and develop target accounts to build a strong and sustainable sales pipeline
• Qualify leads and schedule appointments for field sales representatives to support customer acquisition efforts
• Prepare customer proposals and quotes that align with business needs and objectives
• Develop and maintain a comprehensive prospect database, including key contacts, competitive information, contract insights, and sales activity
• Analyze prospect and market data to support current and future outreach strategies, sales follow-up activities, and market growth initiatives
• Partner with sales leadership to identify strategic opportunities and recommend follow-up actions for high-potential accounts
• Maintain expertise across TDS's full portfolio of business solutions, including wireline and cable products and services
• Collaborate across teams to deliver an exceptional customer experience and contribute to overall business growth
• Meet or exceed monthly sales growth goals for products and services
• Make regular contact with prospective small business customers
• Place proactive contact calls to uncover sales opportunities
• Serve as the resource for sales negotiation with small business accounts
• Craft sales proposals, contracts, and process orders
• Contact prospective customers through a combination of telephone, e-mail, and direct mail contact to obtain appointments for sales representatives
• Maintain and continually update a database of prospects that identifies the business or organization, contact person and title, current provider of services, and dates their contracts expire
• Undertake initiative for developing vertical markets in the sales markets (e.g. franchise owners of car care, repair, beauty care, etc.) This is conducted in conjunction and in cooperation with the Marketing department
• Work on Marketing initiatives for development of vertical markets
• Work with new hires to train prospecting techniques
• Miscellaneous duties as assigned by supervisor

Requirements:

• 1+ years sales and appointment setting
• 6+ months proven track record working with executives/decision makers via the telephone
• Knowledge of telecommunication products and services
• Software experience and Microsoft Office skills
• Ability to review prospecting files for clues indicating opportunity to recover older leads and/or strategic leads
• Effective business writing skills for correspondence with directors and decision makers
• History of work experience that demonstrates attention to detail skills and general business acumen