Senior Business Analyst, Datacenter Network & Interconnection

Piper Companies is seeking a Senior Business Analyst, Datacenter Network & Interconnection to support a leading organization in the global internet infrastructure industry. The role is ideal for an experienced professional with expertise in datacenter infrastructure and network engineering, responsible for bridging technical and business functions to scale a global footprint.

Responsibilities:

• Evaluate global network architecture, including IP transit, peering relationships, and dark fiber assets to optimize performance and scalability
• Analyze datacenter utilization trends to support capacity planning and forecast interconnection requirements
• Review vendor agreements across cross-connects, transport, and network services to identify cost optimization opportunities
• Lead cross-functional initiatives to deploy new network infrastructure and interconnection platforms from initiation through delivery
• Translate complex technical network designs into business requirements, user stories, and execution roadmaps
• Identify risks, manage dependencies, and coordinate technical change management windows to minimize service disruption
• Develop and track KPIs related to network performance, utilization, and cost efficiency
• Create automated dashboards and visualizations using Power BI or Tableau to communicate insights to stakeholders
• Conduct financial analysis supporting CapEx and OpEx investments with data-driven recommendations

Requirements:

• 7+ years of Business Analyst or Technical Project Management experience within datacenter, telecom, or internet infrastructure environments
• Bachelor's degree in Computer Science, Network Engineering, Management Information Systems (MIS), or a related technical field
• Strong understanding of OSI layers, BGP routing, peering protocols, MPLS, DWDM, and cross-connect architecture
• Advanced proficiency in SQL for data analysis, along with experience in Python, R, or advanced Excel for modeling
• Hands-on experience with Agile or Hybrid project methodologies using tools such as Jira, Confluence, or Microsoft Project
• Proven ability to translate complex technical concepts into business language for executive stakeholders
• Experience working with global telecom carriers and internet exchange (IX) operators, including vendor negotiation
• Preferred certifications include PMP, Certified Scrum Master (CSM), CCNA, or CCNP