Marketing Operations Manager

Turing is the world’s leading research accelerator for frontier AI labs, and they are seeking a Marketing Operations Manager. In this role, you will own the infrastructure for marketing operations, manage the MarTech stack, and ensure effective campaign execution and data analysis.

Responsibilities:

• Own the MarTech stack
• Administer and optimize HubSpot across workflows, lifecycle stages, lead scoring, forms, lists, and integrations
• Manage the HubSpot–Salesforce integration, ensuring clean data sync, accurate lead routing, and reliable handoffs to the Revenue team
• Evaluate the broader tool ecosystem and advocate for the right investments; maintain clear documentation of all systems and processes
• Lead lifecycle & attribution
• Own lead attribution end-to-end - source tracking, UTM hygiene, form-to-CRM mapping, and lifecycle stage accuracy
• Proactively identify and resolve gaps in data flow between marketing and sales systems
• Maintain database health: segmentation integrity, contact hygiene, suppression lists, and compliance
• Partner with Field Marketing, Product Marketing, and Content teams to build, QA, schedule, and deploy campaigns in HubSpot
• Own list segmentation and audience targeting for all marketing sends; manage deliverability and engagement monitoring
• Experience with event lead capture tools and lead scanning integrations
• Establish and enforce operational standards that make the team faster and less error-prone
• Build and maintain dashboards that give leadership clear visibility into pipeline contribution and channel performance
• Support Field Marketing and Product Marketing with pre/post reporting, budget tracking, and opportunity influence attribution
• Surface insights proactively (not just metrics) so the team can act on what they learn
• Serve as the operational hub for the marketing org, supporting Field Marketing, Data Operations, Product Marketing, Content, and Web/SEO with tooling, process, and execution needs
• Partner with Revenue Operations on shared reporting standards and CRM alignment
• Document processes and build systems that scale beyond any single person

Requirements:

• 3–5 years of experience in marketing operations or a MarTech-focused role at a fast-pace B2B technology company
• Deep, hands-on HubSpot expertise - workflows, custom properties, list segmentation, lifecycle stage management, lead scoring, and CRM integrations
• Working knowledge of Salesforce - able to navigate the data model, build reports, and troubleshoot sync issues
• Strong data skills: comfortable in Google Sheets for bulk uploads, data enrichment, and list management
• Highly detail-oriented and responsive. You catch things before they slip, manage deadlines proactively, and keep stakeholders informed without being asked
• A proactive, systems-thinking mindset - you solve problems before they're reported, and you document solutions so they stick
• Comfortable using AI tools to accelerate your work, whether for workflow ideation, copywriting, data analysis, or process documentation
• Clear communicator who can translate technical operations into plain language for non-technical stakeholders
• HubSpot certification a strong plus
• Experience with BI tools or marketing analytics platforms a plus