Intake Coordinator - DME

Join our team as a day shift, full-time, Intake Coordinator in DME at INTEGRIS Health Trinity Home Medical in Grove, OK.

Get to Know Your Team 

• INTEGRIS Health, Oklahoma’s largest not-for-profit health system, is seeking a dedicated caregiver to join us in our mission to partner with people to live healthier lives.  
• Benefits of being an INTEGRIS Health caregiver include front-loaded PTO, medical benefits through the extensive INTEGRIS Health network, financial assistance for continued education, 24/7 mental health support and more.  
• Take the first step toward growing your career by joining us.  

The Intake Coordinator Nonclinical receives referrals, coordinates and assigns all necessary staff and equipment, and maintains an accurate census. Verifies that physician orders have been received, schedules admissions/informational visits, equipment and discusses patient status with appropriate concerned parties. Responsible for scheduling employees for admission and/or evaluation for all referred agency patients.

The Intake Coordinator Nonclinical responsibilities include, but are not limited to the following:

• Participates in obtaining and verifying insurance information and physician's licensure
• Serves as first line of contact for referral client care calls from physician's offices, discharge planners, and others
• Maintains referrals and receives and tracks information regarding changes in client status
• Processes all referrals/physician orders to agency for appropriate staffing needs
• Coordinates and schedules either patient admissions or equipment set ups and follow up appointments.
• Performs data entry, answers telephone and directs calls to the appropriate staff and performs basic clerical duties.

Home Health Only: Initiates and monitors non patient care service referral for Durable Medical Equipment (DME) process

HME Only: Contacts patients for supply needs. Orders, receives, and maintains adequate inventory of equipment and supplies. Verifies patient eligibility for replenishment supplies. Routinely fills patient CPAP supply orders. Imputes documentation into computer billing software.

• Reports to assigned Supervisor or Manager.
• This position may have additional or varied physical demand and/or respiratory fit test requirements.
• Please consult the Physical Demands Project SharePoint site or contact Risk Management/Employee Health for additional information.
• Normal office conditions.

INTEGRIS Health is an Equal Opportunity/Affirmative Action Employer. All applicants will receive consideration regardless of membership in any protected status as defined by applicable state or federal law, including protected veteran or disability status. 

REQUIRED QUALIFICATIONS

EXPERIENCE:

• Experience with Medicare regulations in regard to coordinating and ordering DME or HME
• Detailed knowledge of reimbursement sources and criteria for coverage
• Must be able to communicate effectively in English (verbal/written).