Associate Product Manager - Advanced Insights

PointClickCare is a leading health tech company focused on helping providers deliver exceptional care. As an Associate Product Manager, you will support data, analytics, and AI-powered products to enhance reporting features and improve healthcare outcomes for Skilled Nursing and Senior Care organizations.

Responsibilities:

• Understand company strategy and how it connects to Product strategy and assigned scope
• Become the product expert for the Advanced Insights module, including its reporting capabilities, data sources, and the value it delivers to Skilled Nursing and Senior Care customers
• Work directly on business intelligence reports, delivering new features and enhancements that improve usability, insight generation, and customer outcomes
• Support and evolve existing reporting (e.g., rehospitalization metrics, quality measures, and outcomes-focused reports) to help facilities deliver high-quality care
• Update and expand reporting with new datasets, including state-based reimbursement reporting and enhancements driven by evolving regulatory and customer needs
• Collaborate on the adoption and integration of new visualization tools and technologies to improve reporting experiences
• Serve as the voice of the customer to a scrum team inclusive of engineering and UX, partnering with engineering leads to manage ceremonies associated with product delivery
• Maintain a prioritized backlog, leveraging tools such as JIRA and Aha! to develop detailed user stories, acceptance criteria, and requirements for engineering teams
• Contribute to product roadmap development using Aha!, supporting feature definition, prioritization, and alignment with business goals
• Partner closely with Insights Engineering teams (including application and data modeling functions) to deliver high-quality, end-to-end product experiences
• Work with engineering, data, and AI platform teams to ensure seamless data flow across reporting and analytics pipelines
• Leverage AI tools (e.g., Claude) to support JIRA and Aha! workflows, create internal and external presentation materials, and conduct research to inform product decisions
• Work with customers and internal stakeholders to validate product-market fit and continuously assess opportunities to improve products and services
• Identify, communicate, and bring the right people together to manage risks in a timely and effective manner

Requirements:

• Bachelor's degree in business, computer science, or a healthcare-related field of study
• 1–3 years of experience working in product management or a related discipline, preferably within a health tech SaaS environment
• Familiarity with Agile methodologies and tools such as JIRA and Aha! for backlog management, story creation, and roadmap planning
• Experience or exposure to business intelligence and data visualization tools such as Power BI, Tableau, or React-based reporting frameworks
• Understanding of healthcare data, including quality programs, reimbursement models, or clinical/operational reporting
• Exposure to data-driven product development, including working with datasets, reporting pipelines, and analytics workflows
• Foundational understanding of AI tools and their application in product workflows, research, and content creation
• Data-driven mindset with experience managing and delivering insights and reports to diverse stakeholders
• Strong collaboration skills with the ability to work cross-functionally across Product, Engineering, Data, and Operations teams
• Demonstrated ability to take initiative, adapt in a fast-paced environment, and execute against defined goals
• Strong communication skills, with the ability to tailor messaging for both technical and non-technical audiences
• experience with GoodData, Power BI, Tableau or similar analytics platforms