Business Intelligence Analyst

A.N. Deringer, Inc. is seeking a Business Intelligence Analyst who will analyze customer and company data to deliver actionable insights that support business performance and strategic decision-making. The role involves developing reports and dashboards, identifying trends, and collaborating across teams to enhance efficiency and value within the organization.

Responsibilities:

• Assist with onboarding and implementation of new application systems and tools
• Collaborate with operations to identify opportunities to leverage systems and technology to improve efficiency and effectiveness
• Coach and support individual locations on proper system usage and its impact on client and company success
• Run reports and analyze data to identify compliance issues, process gaps, and training opportunities. (e.g., accuracy, timeliness, and regulatory adherence)
• Partner with Learning & Development to design and deliver targeted training programs
• Provide data-driven insights to support training initiatives based on identified gaps and needs assessments
• Contribute to the development, maintenance, and improvement of work instructions and process documentation
• Identify and escalate non-compliant data or issues to appropriate leadership
• Analyze data trends to uncover patterns, risks, and opportunities for improvement
• Deliver targeted coaching and guidance to specific locations based on performance insights
• Proactively alert leadership to emerging trends, compliance concerns, or potential business risks
• Monitor industry and regulatory developments and recommend system or process updates as needed
• Communicate external changes and their potential business impact to leadership
• Recommend and support the design of business intelligence tools, dashboards, and reporting solutions
• Develop and deliver timely, accurate, and actionable reports for internal and external stakeholders
• Analyze and synthesize data to support forecasting and strategic decision making
• Present recommendations to improve processes, systems, and overall business performance
• Collect and analyze business intelligence from internal data, industry reports, and external sources
• Identify market trends and opportunities to support growth and improved service offerings
• Maintain working knowledge of business applications, customers, and operational processes
• Manage multiple business intelligence projects using structured project management methodologies
• Communicate professionally with clients using clear, concise written and verbal communication, with a strong focus on client satisfaction
• Cross-train across responsibilities to support team flexibility and coverage
• Perform additional duties as assigned by management

Requirements:

• Experience in import operations, including processing entries and managing regulatory requirements
• Proficiency in Excel and/or other tools for spreadsheet manipulation, including data analysis and reporting
• Experience with PGAs
• Experience with various commodities
• Experience filing air and/or vessel entries