SAP VIM Business Analyst

Ztek Consulting is seeking a SAP VIM Business Analyst who will act as a connector between business stakeholders and technical teams. This role involves translating operational needs into automated solutions and overseeing the delivery execution and data integrity across various platforms.

Responsibilities:

• Lead cross-functional alignment across business, JJT, Intelligent Automation, developers, testers, and reporting stakeholders
• Translate business needs into clear requirements, user stories, acceptance criteria, functional documentation, and delivery plans
• Own RPA execution readiness, backlog prioritization, enhancement tracking, issue resolution, and deployment coordination
• Ensure end-to-end data integrity across SAP VIM, RPA, ABBYY OCR, SharePoint, and Tableau reporting outputs
• Define monitoring, validation, and exception-handling processes to reduce manual intervention and improve automation reliability
• Maintain governance, stakeholder communications, delivery cadence, and audit-ready traceability from requirement through reporting output
• Influence and clearly communicate product vision, delivery priorities, and business outcomes to technical support teams, developers, testers, and business stakeholders
• Act as the bridge between business and technical teams to ensure alignment on goals, timelines, dependencies, and outcomes
• Lead discussions that translate evolving business needs into actionable delivery plans
• Develop a deep understanding of business processes, pain points, and operational needs across Invoice Reconciliation and BOT/RPA workflows
• Translate business requirements into clear, structured technical inputs
• Identify opportunities for process improvement, automation, and scalability
• Convert business needs into technical deliverables, including use cases and functional requirements, user stories with acceptance criteria, end-to-end process flows, and system interactions
• Partner with developers and testers to refine requirements, clarify scope, and remove ambiguity
• Create and maintain technical documentation to support development, testing, governance, and cross-system traceability
• Understand both business needs and available IT tools and resources, including BOTs, RPA, OCR, dashboards, and data pipelines, to recommend fit-for-purpose solutions
• Evaluate and prioritize enhancements, POCs, and automation opportunities based on business value, feasibility, and scalability
• Drive continuous improvement by identifying gaps and proposing scalable, technology-enabled solutions
• Track action items, deliverables, dependencies, risks, and decisions across business and technical teams
• Support backlog prioritization, sprint readiness, enhancement tracking, issue resolution, and deployment coordination
• Own JIRA backlog structure, including epics, user stories, and acceptance criteria
• Maintain end-to-end documentation across SAP, RPA, and ABBYY
• Ensure audit-ready traceability from requirement to output
• Define and track BOT and automation performance metrics to measure effectiveness, reliability, and improvement opportunities
• Maintain and update business-provided scorecards to reflect progress against enhancements and initiatives
• Provide data-driven updates and insights to business stakeholders and leadership
• Lead regular connects with technical and business teams to drive progress, resolve blockers, and maintain delivery momentum
• Ensure consistent communication on status, risks, dependencies, decisions, and outcomes
• Maintain transparency through structured updates, dashboards, and reporting artifacts

Requirements:

• Strong analytical and technical foundation, including experience in data management, data governance, and problem-solving across complex systems
• Experience with automation platforms such as Blue Prism or equivalent RPA tools, with an understanding of end-to-end automation workflows
• Familiarity with data pipelines and reporting ecosystems, including SQL, Redshift or similar platforms, and Tableau or equivalent reporting tools
• Experience translating business requirements into structured deliverables, including JIRA epics, user stories, and acceptance criteria
• Experience developing Functional Requirements Artifacts and maintaining end-to-end process documentation
• Understanding of invoice processing, financial operations, or similar transaction-based workflows
• Ability to operate across business and technical teams, translating functional needs into system-ready requirements
• Strong communication skills with the ability to clearly explain complex concepts and drive stakeholder alignment
• Proven ability to manage competing priorities, navigate ambiguity, and drive execution in a fast-paced environment
• High attention to detail with a focus on data accuracy, audit readiness, and process reliability