Payment Systems - Product Manager

Job Title: Product Manager (Payment Systems)

Location: Dearborn, MI

Duration: Long-Term Contract

Schedule: Hybrid Role

Job Description:

Key Responsibilities & Duties:

• Program Planning & Execution: Define scope, timelines, and deliverables for Pay initiatives, ensuring on-time and on-budget delivery.
• AI & Operations Automation: Lead cross-functional teams to design and implement AI-driven automation solutions that optimize manual operations workflows.
• Data Configuration & Problem Solving: Configure and analyze complex operational and transactional data to solve problems and build KPI dashboards.
• Cross-Functional Facilitation: Coordinate seamless collaboration between internal Product, Engineering, and Operations teams and external payment vendors.
• Stakeholder Communication: Deliver clear, quantitative progress reports and status updates to leadership using data-driven insights.
• Risk Mitigation: Identify technical, operational, and financial risks unique to payment processing and execute mitigation plans.
• Payment Domain Expertise: Serve as the subject matter expert on payment systems, transactional flows, and customer checkout experiences.

Skills Required:

Product Management, Automation, Data/Analytics dashboards

• Product Management - Expected to assist with leading the product lifecycle, define user stories and product roadmaps, prioritize the backlog (e.g., in Jira), and collaborate with cross-functional engineering and design teams to deliver high-quality features.
• Automation - Expected to identify manual, repetitive tasks and implement automated workflows (e.g., using Ai tools like Gemeni Pro and LLM) to improve team efficiency.
• Data/Analytics dashboards - Expected to assist with work in progress design suggestions to build, and maintain interactive and user-friendly dashboard (e.g., using Power BI) to track key performance indicators (KPIs) and translate complex datasets into actionable business insights.