CFR Sales Engineer

NCR Voyix is seeking a CFR Sales Engineer to expand their client base in the Convenience and Fuel retail market with innovative software solutions. The role focuses on developing business opportunities, establishing relationships with technical leadership, and collaborating with product management to drive customer satisfaction and market share.

Responsibilities:

• Jointly create, manage and execute account plans side by side with the Account Executives, by taking lead on key technical initiatives, be introduced to key technical stakeholders in each account, and create a solution plan according to initiatives and objectives
• Maintain and develop existing and new offerings through appropriate and relevant internal liaison, to optimize business growth and customer satisfaction
• Plan and prioritize opportunities for utmost productivity and efficiency
• Validate software, hardware and services pricing and margins based on the scope of work
• Engage Professional Services in opportunities after forming a clear solution plan
• Monitor and report on market and competitor’s activities
• Communicate and report internally on opportunity status and plan ahead using appropriate methods to facilitate the development of profitable business and sustainable relationships
• Attend, present, and demonstrate at customer meetings and internal sessions with other company functions, as necessary
• Influence buyers on product offering new / improved products / innovation within the industry
• Focus on upselling while acting as a technical advisor to customers within remit
• Follow and comply with all relevant policy and quality system and administration procedures, processes and practice
• Work with and drive other teams to ensure the right personnel are aligned for specific product demos and presales discussions
• Influence changes through close internal dialogue, ensuring customer’s expectations and service agreements are met
• Influence product development and enhancements using gathered intelligence to enhance internal practices and processes, achieving genuine sales development

Requirements:

• Bachelor's degree in Computer Science, MIS, or Engineering preferred
• 5+ years of experience in pre-sales/customer-facing/technical roles selling software, hardware, and services
• 3+ years of experience in Convenience and Fuel Retail industry
• Working with large retailers as a consultant, service provider, software provider or from an end-user perspective
• Willingness to travel frequently in the defined region for both client and industry events
• Excellent English, including both oral and written communication, with high-level presentation skills
• Worked with Major Oils companies
• Self-motivated & self-driven motivated passion for the industry and products
• Able to achieve organizational objectives through effective planning, punctuality, organizational, coordination, decision making, and time management skills
• Result-orientated with a positive outlook
• Clear focus on high quality and business profit
• "Make it happen" team player
• Effective communicator, can deal with all levels of people from Senior Management down to front line employees
• Professional and credible in dealing with senior company executives
• Results-orientated with a positive outlook
• Reliable, tolerant and determined
• Adaptable to change in a fast moving environment