Customer Success Engineer

Trustero is building the future of AI-powered Governance, Risk, and Compliance. They are seeking a Customer Success Engineer to provide pre- and post-sales support, helping customers maximize their value from the Trustero platform while fostering relationships and solving customer challenges.

Responsibilities:

• Pre-sales: Organizing demos, preparing Proof-of-Concept (POC), supporting sales calls, consulting on AI GRC best practices, helping the customer understand how to best use and integrate Trustero
• Post-sales: Onboarding customers, shortening their path-to-value, advising on GRC architecture and engineering challenges, identifying and solving/organizing solving of customer problems, proposing product features
• Operations: Streamlining CS operations, reporting, and planning. Creating and managing CS content