Senior Product Manager - Platform

Honeycomb is a company focused on defining observability and enhancing developer tools, working with notable clients across various industries. The Senior Product Manager - Platform will drive work across various functions, prioritize stakeholder needs, and collaborate with cross-functional teams to enhance product delivery and user experience.

Responsibilities:

• You’ll own driving the work and outcomes across ingest, querying, data retrieval, storage and our internal design system while aligning that work in a way which facilitates and enables better product delivery to our customers
• You’ll understand a range of stakeholder needs from our customers to our internal teams and you’ll prioritize scalable, reliable and maintainable capabilities in service of the long term company and product strategic visions
• You’ll collaborate closely with engineering in platform and with engineering, product and design in our cross-functional teams
• You’ll understand the whole developer experience space at Honeycomb and how best to support it with platform fundamentals
• You’ll build relationships and facilitate impactful technical conversations across the company, including partnering with Marketing, Sales, and Customer Success. Staying close to folks in the field is a high priority for this role
• You’ll naturally gravitate toward empathetically understanding users, what pains them and pleases them, and you’ll be relentless in advocating for their best interests in the product
• You’ll be taking directional guidance from key stakeholders and using it as the basis for chartering your own product discovery adventures
• You’ll contribute to a community of practice with your fellow Product Managers, fostering a culture of cohesion and knowledge-sharing
• Success is aligning the field and product engineering behind your vision, increasing measurable customer outcomes, and being recognized as an SME for the organization

Requirements:

• You're endlessly curious - a proactive problem solver
• You seek data to inform your decision-making and allow that to inform how you prioritize work
• You never stop asking questions and you seek answers from your customers, your colleagues and your own research
• You're a thoughtful communicator and product leader
• We see clear and regular communication (including a willingness to give and receive feedback) as a fundamental skill
• You are a systems thinker and understand and can illustrate the interconnectedness of capabilities as their cohesive whole, from backend services to design systems
• You are equally at home setting a vision and identifying small pieces of value that can be delivered iteratively and quickly
• You enjoy shepherding product work through its entire lifecycle, from early prototype to GA
• You find ambiguity inspiring and are driven to navigate your way through it to a place of clarity
• You value making space for learning before pushing toward a solution
• You're comfortable and interested in technically complex spaces
• A strong preference to have experience working in or as a user of tracing, metrics, monitoring, or analytics software
• You're excited to build the next generation of tracing technology!