Business Analyst III, Unclaimed Property & Escheatment (34562) (Remote)

First Citizens Bank is a large, highly regulated banking institution looking for an Unclaimed Property Analyst. This role is responsible for leading enterprise-wide unclaimed property compliance, overseeing complex multi-state reporting, and ensuring adherence to regulatory requirements while minimizing operational risks.

Responsibilities:

• Lead end-to-end unclaimed property compliance across all lines of business (LOBs), including Retail Banking, Commercial Banking, Wealth Management, and Treasury Services
• Interpret and implement complex, multi-jurisdictional escheatment laws across all 50 states and applicable territories
• Maintain enterprise compliance framework, including policies, standards, and internal controls aligned with regulatory expectations
• Oversee governance processes, including risk assessments, issue management, and regulatory change management
• Manage high-volume, multi-system data aggregation from core banking platforms, loan and payment systems, and general ledger system
• Ensure accurate classification and reporting of various asset types, including: Deposit accounts (DDA, savings, CDs), Official checks and cashier’s checks, Loan overpayments and general ledger balances, Wealth and investment accounts, Safe deposit box contents
• Perform advanced reconciliations across enterprise ledgers, sub-systems, and data sources
• Leverage data analytics tools (SQL, Power BI, etc.) to identify trends, risks, and reporting gaps
• Serve as primary liaison for state unclaimed property audits, third-party contract auditors, and regulatory examinations
• Support enterprise audit functions (Internal Audit, SOX, Compliance Testing)
• Lead Voluntary Disclosure Agreements (VDAs) and risk mitigation initiatives across multiple jurisdictions
• Identify exposure areas and implement remediation plans to reduce penalties and interest assessments
• Oversee enterprise due diligence programs ensuring compliance with statutory requirements and consumer protection standards
• Partner with Customer Operations and Digital teams to enhance outreach strategies and improve owner reunification rates
• Ensure consistent application of customer treatment standards across all banking channels
• Drive strategic initiatives to modernize unclaimed property processes, including automation, system integration, and workflow digitization
• Partner with Technology, Data Governance, and Transformation teams on enterprise initiatives
• Lead development of scalable solutions to manage growing data complexity and regulatory demands
• Standardize processes across LOBs to improve consistency and control effectiveness
• Act as an advisor to senior stakeholders in Compliance, Legal, Finance, Risk, Technology and Operations
• Lead working groups related to unclaimed property compliance
• Mentor junior analysts and influence without direct authority in a matrixed environment
• Provide training and thought leadership on regulatory requirements and risk implications

Requirements:

• Bachelor's Degree and 4 years of experience in Analytics, or Modeling, or Reporting OR High School Diploma or GED and 8 years of experience in Analytics, or Modeling, or Reporting
• Deep knowledge of multi-state unclaimed property laws and their application to complex financial products
• Experience operating within a large, regulated financial institution
• Advanced technical skills in Excel and experience with large datasets and multiple systems
• Requires strong organizational discipline and ability to manage enterprise complexity
• Experience with enterprise data tools (SQL, Alteryx, Tableau, Power BI)
• Familiarity with core banking and enterprise platforms (FIS, Fiserv, Oracle, DXC)
• Experience managing multi-state audits, VDAs, or regulatory exams at scale
• Enterprise mindset with ability to operate across multiple business lines
• Strong regulatory interpretation skills and risk-based decision making
• Advanced data analysis capabilities and systems thinking
• Influence and stakeholder management in a matrixed organization
• Project and program management expertise (multiple deadlines, jurisdictions, stakeholders)
• Attention to detail with strategic perspective